Store Manager - Perth DFO

Responsibilities

Manage all store functions including staffing, scheduling, training, inventory, visual presentation, customer service, point-of-sale, and overall store operations

Perform proactive and professional sales services to customers

Lead, motivate, train and coach the store team for optimizing sales performance and achieving sales goals

Manage store operations and stock inventory

Dealing with Head Office emails and producing weekly reports on sales

Work closely with marketing, merchandising, and other internal teams for store activities, sales promotions, seasonal launches, etc.

Responsible for organizing staff rosters (monthly)

Interviewing new staff & submitting appraisals to Head Office

Requirements

Tertiary education or above

At least 5 years of Bags and Luggage experience with at least 2 years in managing a store independently as well as indirect sales or service experience in a retail store

Customer-oriented and able to drive amazing customer services

Strong leadership skills, interpersonal and people management skills

Adaptive to change and good problem-solving skills

Strong commercial & marketing sense and good analytical and numeric skills

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