Head Of Member Experience & Contact Centre Sales

A prominent Queensland organization is seeking a Head of Member Assistance Sales and Service Contact Centre. In this leadership role, you will be responsible for the strategic direction and daily operations of the contact centre, focusing on enhancing member experiences through innovation and effective team management. Candidates should have over 10 years of leadership experience in contact centres, particularly in the financial services sector. The organization offers a range of benefits including financial product discounts and flexible working arrangements.

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