Director, Client and Learner Solutions

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Director, Client and Learner Solutions

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Melbourne Business School

About Us At Melbourne Business School (MBS) our purpose is to unleash ideas and leaders for a sustainable future. Our vision is to be among the top‑ranked providers of business education within the Asia‑Pacific Region, to be the first choice of students and clients seeking award and non‑award educational experiences, and to be esteemed globally as a leading supplier of academic and business research.

The Executive Education division of the School, with operations across Australia and the Asia‑Pacific region, provides customised client learning solutions for organisations and short courses for individual and group enrolment.

The division has significant growth ambitions underpinned by a unique combination of pre‑eminent market positioning, long‑standing experience, and a significant investment in capability.

The Opportunity We now seek an exceptional leader to serve as

Director, Client and Learner Solutions (C&LS) —a pivotal role shaping the design system, learning architecture, and solution quality across our Executive Education portfolio.

This role provides a rare opportunity to influence the learning experiences of senior leaders and organisations across Australia and the Asia‑Pacific region, while guiding a team of Principal Consultants and enabling specialists to deliver world‑class, scalable learning solutions.

About the Role The Director of C&LS is the School’s senior authority on learning design, pedagogy, solution architecture, and product innovation within Executive Education. The role leads the development of shared methodologies, quality standards, reusable assets, and operating rhythms that underpin our client and learner solutions system. Working closely with colleagues across Business Development, Client & Learner Experience, Resourcing, and Academic teams, the Director ensures coherence, quality, and innovation across all portfolios.

As a member of the Executive Education Leadership Team, the Director contributes to divisional strategy, commercial performance, and organisational capability uplift—helping position MBS as a market leader in enterprise learning and capability development.

Key Responsibilities

Lead and steward C&LS methodologies, learning design standards, and solution architecture.

Oversee portfolio architecture and ensure cross‑portfolio alignment, consistency, and quality.

Drive innovation in scalable learning products, assets, digital experiences, and evaluation frameworks.

Lead and develop Principal Consultants and enabling teams to build capability, quality, and collaboration.

Partner with BD, C&LE, Resourcing, and Academic leaders to ensure coherent, high‑quality client solutions.

Contribute to Executive Education strategy and divisional KPIs through excellence in solution design.

About You You are a strategic, systems‑level thinker with deep expertise in learning design, organisational development, or consulting. You bring proven experience leading multi‑disciplinary teams and designing complex, enterprise‑level learning solutions. You excel at influencing senior stakeholders, stewarding methodologies, and translating market or client needs into high‑impact, commercially sustainable learning products.

You thrive in complexity, lead with integrity, and are committed to excellence, innovation, and learner impact.

Why Join MBS? Melbourne Business School is a globally recognised institution with a purpose to unleash ideas and leaders for a sustainable future. Executive Education is experiencing significant growth and investment, offering a unique environment to shape the next chapter of our learning design and solution architecture capability.

Join us and play a defining role in elevating the impact, quality, and coherence of Executive Education at MBS.

What’s on offer We value our people and ensure that we can reward you with more than just a salary and our benefits include:

Competitive remuneration, including not‑for‑profit salary packaging options and generous parental leave provisions

Flexible work options

Subsidised gym membership, health and wellbeing programmes and regular social events

Access to world‑class learning and development programs at a discounted rate

A workplace that promotes diversity, collaboration, and new ideas in the heart of Melbourne’s innovation precinct

Working alongside talented and supportive colleagues who are passionate about innovation and creativity

Application To apply, please submit your application including a covering letter and a current CV by Sunday 14th December 2025. Applications will be reviewed and interviewed on a rolling basis until a successful appointment is made.

Seniority level Director

Employment type Full‑time

Job function Consulting and Education

Industries Higher Education

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