Head of Revenue & Growth

We are seeking an accomplished

Head of Revenue & Growth

to lead Q Station’s commercial performance across key segments, including corporate sales, conferencing, weddings, and leisure. This strategic leadership role will manage the Sales, Marketing, PR, Reservations, and Revenue Management teams, driving growth, profitability, and brand presence in a competitive market.

Your responsibilities will span key areas, including:

People Management:

Lead, mentor, and develop cross-functional teams, contributing to a high-performance culture and ensuring alignment with commercial objectives.

Sales Leadership:

Lead corporate, conferencing, and wedding sales teams, driving revenue growth and market share through effective team coordination and clear communication.

Marketing & PR Strategy:

Guide marketing and PR efforts to enhance brand visibility and engagement.

Reservations & Distribution:

Oversee Reservations to optimise conversion rates and distribution strategies.

Revenue Management:

Partner with the Revenue Management agency to optimise pricing, forecasting, and yield strategies, ensuring alignment with overall business goals.

In addition to its core responsibilities at Q Station, this role will extend its influence and expertise across other properties within the group.

About Q Station

The Q Station Hotel (North Head Operations Pty Ltd) is located in the heart of Sydney Harbour National Park - Manly, offering a range of incredible experiences from boutique accommodation, stunning wedding venues, modern conference facilities, a waterfront restaurant and Sydney’s best ghost and history tours.

People are at the core of everything we do, and our commitment is to ensure long-term success and development for every person who chooses to make Q Station the place they love to work. We are proud of the opportunities we provide to our team to grow their skills and careers in hotels and hospitality.

Key Responsibilities

Reporting directly to the

General Manager , you will:

Develop and implement a comprehensive commercial strategy aligned with Q Station’s business objectives.

Drive total revenue performance across all segments - rooms, MICE, weddings, leisure, and ancillary services.

Analyse market trends, competitor performance, and business mix to inform strategic decisions.

Work collaboratively with the GM and Accor network to align with brand, pricing, and distribution strategies.

Revenue Management

Partner with the Revenue Management agency to optimise pricing, inventory, and channel mix.

Oversee forecasting, budgeting, and performance reporting across all revenue streams.

Monitor key performance metrics (ADR, RevPAR, occupancy, conversion, and ROI).

Lead and coach the Sales team (corporate, conference, and wedding) to achieve segment targets.

Build strong relationships with key clients, partners, and tourism bodies.

Identify new business opportunities and conversion strategies across all markets.

Marketing & Digital

Lead marketing strategy and calendar, ensuring brand alignment and creative excellence.

Oversee digital marketing performance including website, CRM, social media, and paid campaigns.

Manage the PR agency relationship to drive positive media coverage and brand storytelling.

Ensure consistent messaging across all touchpoints to strengthen awareness and conversion.

Reservations & Distribution

Oversee the Reservations team to ensure excellent customer experience and conversion performance.

Review OTA and direct channel strategies to drive direct bookings and improve profitability.

Implement systems and processes to support efficient, data-driven decision-making.

Lead a high-performing teams with clear KPIs and accountability.

Drive collaboration between departments to ensure operational delivery aligns with commercial goals.

Cultivate a culture of innovation, continuous improvement, and measurable success.

Manage and Grow Partnerships

Develop and maintain strong relationships with strategic partners and key stakeholders.

Identify opportunities to expand existing partnerships and secure new business collaborations.

Drive mutually beneficial agreements to support long-term growth and sustainability.

You are a proven commercial leader with a track record of driving results, thinking strategically, and working collaboratively.

You bring:

Experience in developing and executing commercial strategies to optimise pricing, distribution, and marketing.

At least 10 years’ experience

in hotel or tourism commercial leadership (sales, marketing, or revenue).

Strong analytical skills with a strategic mindset and a passion for creative, growth-focused approaches.

Strong leadership and coaching skills, with proven experience leading diverse teams and managing agency partnerships to deliver exceptional commercial results.

Expertise in revenue management, including pricing, inventory, forecasting, and performance reporting.

Proven ability to build and grow partnerships with clients, tourism bodies, and external agencies.

Digital marketing and PR expertise, with experience managing brand storytelling and enhancing media coverage.

Excellent communication skills, with the ability to articulate ideas clearly, both verbally and in writing, across all levels of the organisation.

Attractive bonus structure

A beautiful work environment on the edge of Sydney Harbour with exclusive access to Quarantine Beach and Harbour views

Discounts for accommodation, food & beverage, car hire and more

Accor Staff Benefits Globally

Working with a fun, vibrant and friendly team

Employee Assistance Program

Discount on all food and beverage

Free onsite parking

APPLY NOW!

We appreciate all candidates who have taken the time to apply but only shortlisted candidates will be contacted.

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