Head of Technology & IT Manager

Information Technology - Business - IT Management

Internal IT Manager role in Melbourne's CBD Strategic role on IT with vendor management Bigger picture role with hands on aspects Our client is a national professional services organisation providing career transition, training and outplacement services to large corporate clients. About the role

As Head of Technology, you will be the main point of contact and IT subject matter expert for the organisation and related group companies. This role lies in the main group holding company that oversees the IT across the 4 different companies owned by the group. On one hand, you shall be working with the leadership team, suppliers and MSP to oversee technology operations and drive the use of technology to drive organisation-wide strategic IT improvements and outcomes. There is an existing pipeline of projects and systems that you will be expected to get the ground running and take charge of their implementation and adoption. While on the other hand, you will be the only IT person in the organisation; thus you will be providing urgent end‑user support as well. Thus, you need to be passionate about all aspects of IT and not afraid to get your hands directly and work independently. Responsibilities

Support strategic growth plans including managing the implementation and integration of new and existing systems Provide advice and recommendations to the leadership group around technology strategy, governance and information security Research about new technologies in the market and recommend the leadership team about new technologies Develop and continue development of the technology roadmap and prepare business cases and cost/benefit analysis of new initiatives Drive digital and technology transformation across the business, ensuring strong project governance, effective change management, software development delivery and uptake Contribute to tender preparation and respond to client's tender's information security questionnaires Manage all IT operation, support services and risk to ensure a robust IT environment Develop, implement and maintain IT policies, procedures and disaster recovery plan(s) in association with MSP Project manage IT initiatives including the planning, tracking and executing Strategic Responsibilities: IT roadmap – recommendations to leadership team (with or without MSP's support); Procurement – the selection of hardware, vendors, etc (with or without MSP's support); Tender response – help organisation comply with IT requirements for the tender process and respond / negotiate with clients about the IT requirements of the tender (with or without MSP's support); New software and IT initiatives identification; Project manage initiative; Identify risks and opportunities (with or without MSP's support); Proactively identify and recommend improvements to IT (with or without MSP's support); Have a bird's eye view on IT and provide guidance to CFO and MSP about it IT Manager Responsibility (Network, Security & Infrastructure) – hands‑on aspect: Local users support (Windows 10, Printing, Office 365, etc…) for immediate requirement; Encourage staff to call MSP support for non‑priority issues; Overseeing and Monitoring infrastructure, network, applications; Servers / Printers / Phone / Video Conference Hardware maintenance and support; Be the hands on the ground; Provide remote support to users when required Experience and Qualification: You MUST have:

Passionate about technology and technology’s potential to improve stakeholders / clients experience and drive growth Exposure to strategic planning and execution and in the development of technology road‑maps Exceptional stakeholder management experience Proven track record of successful leadership with cross‑functional teams and business units Proven experience to manage end‑to‑end technology environments including infrastructure, projects, SaaS softwares, application, vendors, and service Advanced knowledge of computing software and equipment, general knowledge of computing network, database, programming logic, data modelling and processes. Knowledge of ITIL methodology, Project management, IT governance and budgeting A degree in technology and qualification in Project Management will be highly regarded Previous experience of budgeting, financial management, financial reporting Experience developing the business case and presenting business cases to the executive team Experience with Python and MYOB Exo shall be highly regarded Previous experience as IT Manager or Head of IT shall be highly regarding Ability to provide remote support Cultural Requirements: You MUST have:

People's person who thrives on the relationships with others and helping others Humble and polite and wanting to contribute to the culture On Offer:

Good base salary + super Full‑time role in Melbourne CBD Great culture How to apply:

If you are on our website then please apply using the "Apply Now" button below

#J-18808-Ljbffr