Head of Operations

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Ready to lead a rapidly growing tech‑driven automotive business?

ADAS Solutions is Australia’s leader in advanced driver assistance system calibration and diagnostics. With strong national partnerships and a reputation for high‑quality service,we’re looking for an experienced, people‑focused Head of Operations to help take our business to the next level.

About the Role The Head of Operations is a key leadership role responsible for managing the day‑to‑day operations of our business unit. You’ll oversee our national team of technicians and administration staff, ensuring smooth, efficient, and high‑quality service delivery across all locations.

Reporting directly to the General Manager, you’ll play a major role in shaping operational strategy, driving performance, strengthening customer and supplier relationships, and fostering a culture of continuous improvement.

What You’ll Be Doing

Lead and develop our operational and administrative teams across Australia

Oversee all daily operations to ensure safe, efficient, high‑quality service delivery

Manage key relationships with insurers, repair networks, suppliers, and national partners

Use data analytics to optimise workforce planning, efficiency, and service outcomes

Manage customer service metrics and drive improvements in satisfaction and response

Oversee administration across scheduling, compliance, and invoicing teams

Provide regular performance and financial reporting to the General Manager

Develop, monitor, and take ownership of operational budgets and expenditure

Lead risk management initiatives, ensuring best‑practice safety and compliance

Drive strategic initiatives aligned with business growth and long‑term goals

What We’re Looking For

Proven leadership experience in operations, service delivery, or a related field

Experience leading multi‑site teams or field‑based workforces

Strong financial and commercial acumen, including budget and P&L management

Skilled in data analytics and using technology to improve operational performance

Excellent communication, negotiation, and stakeholder management skills

A strategic thinker who thrives in fast‑paced environment

Personal Attributes That Will Make You Successful

Strategic mindset with long‑term planning ability

Decisive, confident, and solutions‑focused

Strong leadership presence and team‑building skills

Adaptable, innovative, and open to new ideas

High integrity with a transparent communication style

Collaborative and able to build strong internal and external relationships

Analytical and comfortable making data‑driven decisions

Why Join ADAS Solutions?

Lead a growing national operation in a future‑focused automotive tech industry

Work closely with senior leadership and shape the direction of the business

Supportive team culture with strong values and a commitment to excellence

Opportunity to make a significant impact and drive operational transformation

How to Apply If you’re a dynamic operations leader who thrives on building teams, improving processes, and delivering exceptional service outcomes, we’d love to hear from you.

Apply now via the link below.

Additional Application Details Your application will include the following questions:

Which of the following statements best describes your right to work in Australia?

How many years' experience do you have as a Head of Operations?

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