Job Description
Lord Forrest Nominees Pty Ltd t / a Lord Forrest Hotel, Bunbury
Hotel Manager (ANZSCO : 141311 – Hotel or Motel Manager)
Full‑time / Permanent
$75,000 – $80,000 (higher salary will be considered commensurate with qualifications and experience)
Duties and Responsibilities
Manage full hotel / motel operations including front office, housekeeping, reservations and guest services.
Recruit, induct, train, supervise and review performance of operational staff.
Oversee budgets, revenue management, occupancy levels and financial reporting.
Ensure compliance with licensing, WHS, fire safety, hygiene and brand standards.
Coordinate supplier management, procurement, maintenance schedules and property presentation.
Develop and implement marketing strategies to increase occupancy and enhance guest retention.
Respond to complex guest enquiries, complaints and VIP service needs.
Qualifications and Experience
Relevant AQF Diploma and minimum 1 year of relevant experience.
A minimum of 3 years of relevant experience may substitute the qualification requirement.
Front Desk Manager (ANZSCO : 431411 – Hotel Service Manager)
Full‑time / Permanent
$75,000 – $78,000 (higher salary will be considered commensurate with qualifications and experience)
Duties and Responsibilities
Supervise daily hotel service operations including reception, concierge, and guest experience activities.
Coordinate housekeeping schedules and ensure rooms and facilities meet established standards.
Train, guide and evaluate staff to maintain consistent service delivery and brand alignment.
Respond to guest enquiries and complaints, ensuring timely resolution.
Assist with stock control, ordering, cost monitoring and operational reporting.
Maintain compliance with safety, hygiene, security and licensing requirements.
Liaise across departments to support seamless operational coordination.
Qualifications and Experience
Relevant AQF Diploma and minimum 1 year of relevant experience.
A minimum of 3 years of relevant experience may substitute the qualification requirement.
Restaurant Manager (ANZSCO : 141111 – Café or Restaurant Manager)
Full‑time / Permanent
$75,000 – $78,000 (higher salary will be considered commensurate with qualifications and experience)
Duties and Responsibilities
Manage day‑to‑day restaurant operations including front‑of‑house and coordination with kitchen teams.
Recruit, train, roster and performance‑manage staff to maintain service standards.
Oversee supplier management, ordering, inventory control and cost‑management processes.
Ensure full compliance with food safety, hygiene, RSA requirements and WHS regulations.
Coordinate menu planning, pricing, promotions and customer service initiatives.
Review budgets, monitor financial performance and implement strategies to improve profitability.
Resolve customer issues promptly and maintain high levels of patron satisfaction.
Qualifications and Experience
Relevant AQF Diploma and minimum 1 year of relevant experience.
A minimum of 3 years of relevant experience may substitute the qualification requirement.
Chef (ANZSCO : 351311 – Chef)
Full‑time / Permanent
$75,000 – $80,000 (higher salary will be considered commensurate with qualifications and experience)
Duties and Responsibilities
Plan, develop and execute menus, recipes and food production schedules.
Supervise and coordinate activities of kitchen staff to ensure consistency and quality.
Manage stock rotation, ordering, supplier liaison and food cost control.
Ensure compliance with food safety programs, hygiene standards and WHS protocols.
Train and mentor cooks, apprentices and support kitchen staff.
Inspect kitchen equipment and work areas to ensure functionality and cleanliness.
Oversee workflow during service periods to deliver timely and high‑quality dishes.
Qualifications and Experience
Relevant AQF Diploma plus 1 year of relevant experience.
A minimum of 3 years' relevant experience may substitute qualification requirements.
Cook (ANZSCO : 351411 – Cook)
Full‑time / Permanent
$75,000 – $77,000 (higher salary will be considered commensurate with qualifications and experience)
Duties and Responsibilities
Prepare, cook and present menu items in accordance with established recipes and standards.
Maintain hygienic and safe food‑handling practices throughout preparation and service.
Operate and maintain kitchen equipment safely and efficiently.
Assist with stock rotation, basic ordering, inventory checks and minimising wastage.
Support daily kitchen operations including mise‑en‑place and food preparation.
Follow cleaning schedules and sanitation procedures to maintain kitchen hygiene.
Coordinate with front‑of‑house teams to ensure timely service delivery.
Qualifications and Experience
AQF Certificate III including 2 years on‑the‑job experience, or Certificate IV.
Applicants with formal qualifications must demonstrate at least 1 year of experience.
A minimum of 3 years of relevant experience may substitute formal qualification requirements.
Housekeeper (ANZSCO : 811411 – Commercial Housekeeper)
Full‑time / Permanent
$60,000 – $76,515 (higher salary will be considered commensurate with qualifications and experience)
Duties and Responsibilities
Perform and supervise cleaning duties across accommodation or commercial facilities.
Allocate and coordinate daily cleaning schedules for housekeeping staff.
Inspect rooms and facilities to ensure cleanliness, presentation and service standards.
Maintain inventory of cleaning supplies and report any repair or maintenance issues.
Ensure compliance with WHS, chemical handling and workplace hygiene regulations.
Train new staff in cleaning techniques and equipment use.
Coordinate with management and other departments to meet operational requirements.
Qualifications and Experience
AQF Certificate I in Cleaning or similar.
1 year of previous commercial housekeeping experience required.
Applicants with higher qualifications and experience will be considered for supervisory roles.
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