Technical Sales - Specialist

Role Overview Lummus Ag Solutions is seeking a Technical Sales – Specialist to support and grow our aftermarket business. This role combines technical expertise with consultative sales skills to sell aftermarket parts, provide technical support to customers, handle order processing, and generate qualified leads for new equipment and services sales. The ideal candidate will act as a trusted technical advisor, helping customers optimize performance, reliability, and lifecycle value of Lummus Ag Solutions equipment and technologies.

Key Responsibilities Aftermarket Parts Sales

Promote and sell aftermarket parts, upgrades, and services for Lummus Ag Solutions equipment and technologies

Prepare technical and commercial quotations, ensuring alignment with customer requirements and internal standards

Collaborate with supply chain, engineering, and operations teams to ensure accurate specifications, pricing, and delivery

Process customer orders accurately and efficiently, ensuring all order entry data is correct and updated in internal systems

Coordinate order fulfillment, tracking, and delivery with internal teams to meet customer expectations

Technical Support & Customer Engagement

Provide technical support to customers regarding equipment operation, maintenance, troubleshooting, and performance optimization

Review customer inquiries, drawings, specifications, and operating data to recommend appropriate parts or solutions

Serve as a technical interface between customers and internal engineering teams

Lead Generation for Equipment Sales

Identify opportunities for new equipment, revamps, or technology upgrades during aftermarket and support interactions

Qualify and communicate sales leads to the appropriate equipment or technology sales teams

Support cross-selling of Lummus Ag Solutions technologies and services based on customer needs

Relationship Management

Build and maintain strong relationships with customer technical, procurement, and operations teams

Conduct customer visits, technical meetings, and presentations as required

Maintain accurate records of customer interactions, opportunities, and forecasts in CRM systems

Required Skills And Qualifications

Bachelor's degree in engineering, Business, or Economics (Agricultural, Mechanical, Electrical or related discipline preferred) – degree requirement may be waived with relevant industry and work experience

3-7 years of experience in technical sales, aftermarket support, or engineering within agriculture, food processing, or related industries

Strong technical understanding of agricultural equipment, process systems, or proprietary technologies

Proven ability to communicate complex technical concepts to customers

Experience with order entry, sales administration, or related processes

Strong commercial awareness and customer-focused mindset

Ability to travel domestically as required (annual estimate is 60-70% of travel primarily in a designated territory)

Preferred Experience

Experience with Lummus Ag Solutions technologies or similar agri-process equipment providers

Familiarity with aftermarket parts sales, service contracts, or lifecycle support

Experience working in a global, matrixed organization

What We’re Looking For

Technical problem-solving and analytical skills

Consultative selling and opportunity identification

Strong written and verbal communication

Attention to detail for accurate order processing

Ability to work independently and manage multiple priorities

Proficiency with CRM systems, ERP/order entry tools, and MS Office

#J-18808-Ljbffr