Research Account Director – CX + Council + Services

Overview

Research Account Director – CX + Council + Services Base pay range: A$110,000.00/yr - A$130,000.00/yr This range is provided by Resources Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Specialist Recruiter in Market & Social Research | Insights & Analytics | Behavioural & Cultural Strategy | Category Join a boutique insights and consulting firm who punch well above their weight - blending rigour with creativity across projects that shape how Australians live, work, travel, and shop. The Work You name it they do it -

B2B and B2C

across Government, Services, and Retail. From

segmentation, brand positioning, U&A, CX, and brand tracking

through to

product development, concept and ad testing, and mystery shopping , there’s huge variety here. They’re especially well known for their

off-the-shelf CX model , used extensively to help clients truly understand and improve their customer and community experiences. The Role Play a key role in a major Community Experience and Engagement project across Victoria where you’ll flex your muscles in stakeholder engagement – growing key relationships and presenting compelling insights stories. In addition, to a range of other ad hoc commercial and social projects along the way. This role is for a Quant leaning dualist where you’ll be the bridge between insight and action - partnering with clients, designing smart research and delivering impactful, actionable insights strategy. About You You’ll have either a

quant background

(happy to do some qual) or a

quant leaning dualist

with

strong agency experience . You love being in the room with clients - asking the right questions, challenging thinking, and connecting the dots between data and strategy. You’ll thrive here if you: Enjoy leading projects end-to-end from proposal to presentation Have experience of designing research, project set up, data analysis (Q skills or similar stats package), synthesis and storytelling Are great with clients and love building trusted relationships Are an engaging presenter and storyteller Bring curiosity, warmth, and a collaborative spirit Want to work with 2 amazing directors to lead, mentor and inspire the team Why You’ll Love It Here Connect & Create:

an internal initiative ensuring all voices are heard and ideas flow freely. Loyalty Leave:

an extra 5 days off each year after 4 years’ service. Hybrid working:

flexibility to blend home and in-office time. Lovely office Warm, non-hierarchical culture:

professional but never pretentious. Sound like you? Reach out to our Senior Partner glewis@resourcesgroup.com for all the details. About Resources Group We are the Leading Global Talent Agency for Insights, Analytics & Data Strategy. Our consultants take the time to truly understand your career aims and are dedicated to providing tailored, impartial advice to find you the very best career move. We have access to an unrivalled and exclusive range of job opportunities with trailblazing agencies and blue-chips across Australia, NZ and APAC. Resources Group’s Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background. Why we may be a fit

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