Senior SOE Engineer

Senior SOE Engineer – Desktop Support WorkCover Queensland is entering an exciting new chapter with a renewed strategic focus and strong executive leadership shaping our 2030 Strategy. As part of an enterprise-wide transformation, we are looking for a Senior SOE Engineer to enhance our Standard Operating Environment (SOE) and endpoint management capabilities. The role reports to the Desktop Support Manager and is key to ensuring a secure, reliable, and high-quality technology experience for all employees.

In this senior technical role you will oversee core components of our Microsoft workplace ecosystem, including device configuration, policy administration, application packaging, deployment, and endpoint security. You will design and maintain technology solutions that are customer-driven and measurable, driving continuous improvement through proactive monitoring, remediation, and automation.

You will also support organisational capability across collaboration tools, communication platforms, end-user devices, remote working solutions, service portals, and application platforms. Your work ensures systems remain resilient, compliant, and aligned to evolving business and security needs.

What You’ll Bring

Advanced experience managing Microsoft 365, Entra and Intune, including SOE standards, configuration profiles and policy administration.

Proven capability in packaging and deploying applications via Intune (Win32/PSADT), including testing, pilot releases and production rollouts.

Strong knowledge of endpoint security baselines, update rings, patching compliance and device health reporting.

Experience leading critical incident resolution, coordinating cross-team responses and driving effective remediation.

Ability to develop technology roadmaps and support continuous improvement initiatives across workplace platforms.

Experience identifying and managing risks associated with workplace technologies.

Tertiary qualifications in Information Technology (postgraduate qualifications and relevant industry certifications highly regarded).

Minimum five years’ experience in a senior technology role within a 24/7 enterprise environment.

Strong communication skills and the ability to transfer knowledge, coach others, and support capability uplift.

A sound grasp of systems thinking, ensuring upstream and downstream impacts are considered when designing solutions.

A Bit About Us Our vision is to be the best workers’ compensation insurer, making a positive difference to people’s lives and keeping Queenslanders working. We turn care into action, act with integrity, and work together to unlock what’s possible. If you value empathy, collaboration and continuous improvement, you’ll find a great community at WorkCover.

Working in a collaborative team environment within a supportive and engaged organisation, you’ll have access to personalised learning and development opportunities and the holistic support of our health and wellbeing program. We offer industry competitive salaries, a generous superannuation scheme (including co-contribution) and study assistance. You can find out more about our employee benefits by visiting Working at WorkCover Qld.

How Do I Apply? Please submit your resume and a covering letter of no more than two pages outlining your motivation, experience and suitability for the role.

Applications close at 5pm, Tuesday 10th of March.

We are committed to ensuring WorkCover reflects the diversity of the Queensland community. We welcome applications from First Nations peoples, members of the LGBTQIA+ SB community, people of all ages, people who are neurodivergent, people with disability and people from culturally and linguistically diverse backgrounds.

To ensure you have the best and most inclusive experience, please let us know if you require any reasonable adjustments or accommodations to help you confidently showcase your skills and potential. You can contact us at recruitment@workcoverqld.com.au or let our recruitment team know during your conversation with them.

Pre-employment checks will be conducted on all prospective employees. This includes a Right to Work in Australia check, police check, education check, reference check and, where appropriate, a visa check. All information will be treated confidentially in accordance with the Information Privacy Act 2009 (Qld).

#J-18808-Ljbffr