Chief Information Officer - Transformation

Safe Transport Victoria (ST Vic) keeps Victoria moving safely. As the state’s transport safety regulator, its mission is clear: safe transport for all.

With a major digital transformation underway, ST Vic is seeking a CIO to lead technology, culture and ways of working at scale.

Type:

5-year fixed term (SES1, $232,790-$298,488)

Location:

Melbourne CBD | Excellent Flexibility

Reporting:

Executive Director, Business Services

Team:

3 direct reports (and ~16 total)

Your Impact As CIO, you will lead ST Vic’s technology transformation and foster a modern, people‑focused culture. Key priorities include:

Lead a multi‑year digital transformation:

Develop and implement a technology strategy that enhances community safety.

Replatform technology stack:

Migrate legacy systems to Salesforce and consolidate approximately 47 systems into six, improving efficiency and data integration.

Embed agile, product‑led practices:

Implement agile and human‑centred design (HCD) methodologies across IT and stakeholder projects to ensure solutions meet user needs.

Inspire and guide the team:

Coach a skilled technology team (three direct reports, approximately 16 total) through change with empathy, clarity, and support, fostering a culture of learning and innovation.

Be a trusted advisor:

Collaborate with leaders in regulation, compliance, and community safety to align IT initiatives with business objectives and regulatory requirements.

Manage complexity and budget:

Oversee a transformation budget in a high‑governance, compliance‑focused environment, balancing innovation with risk management.

In this role, you will do more than maintain systems; you will help shape ST Vic’s future. You will support staff in rethinking processes, streamlining transport safety information management, and ensuring technology delivers tangible safety outcomes for Victorians.

About You We are seeking a collaborative, strategic technology leader who excels in transformation and values people as much as technology. You bring:

Proven transformation leadership:

Extensive experience leading large‑scale digital and IT transformations, preferably in the public sector or regulated industries such as utilities, telecommunications, or health. You understand governance and accountability in high‑compliance environments.

Enterprise platform expertise:

Practical experience with major technology migrations, with Salesforce experience highly regarded, and a proven record of consolidating legacy systems into unified platforms.

Agile and people‑first mindset:

A strong commitment to agile and product delivery, as well as human‑centred design. You translate user needs into technology solutions and ensure agile practices are meaningfully adopted within your team.

Strong business partnership:

Exceptional communication and stakeholder management skills. You can explain technical strategies in clear language and build trust with executives, regulators, and operational teams.

Empathetic leadership:

You are an inclusive, coach‑like leader who has successfully guided teams through change with empathy and resilience, inspiring adoption of new ways of working and technologies.

Next Steps Please apply via the link. For a confidential discussion, please contact Laura Frazer (Managing Director at Frazer Tremble) at 0432 605 199 or Laura@Frazertremble.com.au.

This appointment is managed exclusively by Frazer Tremble on behalf of Safe Transport Victoria. All applications and candidate communications will be handled directly by Frazer Tremble. To ensure a transparent and consistent process, please submit all expressions of interest through our channels.

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