People and Culture Partner, Field & Office

People and Culture Partner, Field & Office FCF Fire & Electrical keeps families, staff, customers, and entire communities safe. We deliver fire protection and electrical services across Australia, supporting commercial, industrial and domestic clients with compliance, inspections, maintenance, and practical solutions that actually work.

We're proud of the work we do, and we're even prouder of the people who do it. With a mix of office teams and highly skilled technicians in the field, we're building a workplace where everyone feels supported, backed, and set up to do their best work.

This is a newly created role and a rare chance to shape how HR shows up across the business from day one.

About the Role Reporting to the CEO, the People and Culture Partner - Field and Office will work part time (0.8 FTE, 4 days per week) and sit as a key member of the FCF Leadership Team.

This role blends operational HR with genuine influence, supporting our people across the full employee lifecycle. You'll partner closely with leaders, support technicians and office staff, strengthen our culture, and make sure we're meeting our obligations while building a place where people want to stay.

This is hands‑on HR, the good kind. Some days you'll be rolling up your sleeves with ER issues or recruitment, other days you'll be helping the CEO shape the long‑term people strategy. You will need to be open to regularly travel to a range of FCF offices and sites, which include Wide Bay and Sunshine Coast.

Key Responsibilities People Partnering & Coaching

Advise and coach leaders on recruitment, performance, development, and workforce planning.

Support a fair and respectful workplace across all sites and teams.

Handle people matters, including grievances, concerns, and workforce issues with professionalism and care.

Assist with investigations and provide practical recommendations to the CEO and General Manager.

Keep policies and practices up to date, compliant, and easy to understand.

Prepare monthly workforce reports and work with leaders to address trends and issues.

Talent Acquisition

Lead the end‑to‑end hiring process for local roles, helping leaders attract, assess, and onboard great people.

Support remuneration reviews and market benchmarking.

HR Projects & Culture

Partner with the CEO and General Manager to refine HR processes as the business grows.

Roll out engagement and culture initiatives that support our values and help us become an employer of choice.

Identify opportunities to improve communication, recognition, and consistency across both office and field teams.

What You'll Bring

5+ years HR partnering or HR experience

Solid knowledge of Australian employment legislation

Ability to connect with both office teams and field technicians

Practical, hands‑on approach with strategic thinking when needed

Experience in a trades, service or operational environment is a bonus

HR Certificate or Diploma qualification required

Full Australian work rights are required

Why FCF?

Real impact from day one in a newly created role

Supportive leadership team invested in lifting capability

Opportunity to work across diverse teams and multiple locations

A business that genuinely cares about safety, and continuous improvement

Learn more: www.fcfnational.com.au

Only shortlisted candidates will be contacted.

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