Head of Strategic Wholesale

About the role

As the Head of Strategic Wholesale, you will oversee multiple sales team members, driving revenue growth across the Strategic portfolio by setting strategy, aligning resources and managing performance. Reporting to the Carrier Wholesale - General Manager, this leadership role manages account managers, coaches them on territory and pipeline management and ensures accurate forecasting. The role is hybrid and involves frequent travel to customer sites and regional offices. Key responsibilities

The key responsibilities of the role are listed below but not limited to. These may change in response to your personal growth and business demands. Meet or exceed targets and key performance metrics, consistently achieving or surpassing quarterly goals for pipeline generation and closed business. Govern accurate and up-to-date opportunity information and sales forecasts in the CRM, providing management with clear visibility into pipeline status and expected new deals. Set retention and expansion sales targets for the account portfolio, accurately forecasting account growth and ensuring each client’s revenue remains on track or growing. Govern detailed account information, opportunity pipelines, and engagement notes in the CRM, providing transparency and insight into account status and opportunities for the broader organisation. Set the sales strategy and business plan for your segment or region, aligning targets and initiatives with corporate objectives and local market opportunities to drive revenue growth. Review aggregated performance and pipeline, and intervening where necessary to ensure the segment meets its overall targets. Govern the segment’s sales budget and resource allocation, ensuring efficient use of resources and balancing customer acquisition costs with revenue returns to meet profitability goals. Provide and ensure your team provides all existing and potential customers with the greatest possible positive experience and always uphold the Vocus values. Influence other senior leaders in but not limited to Product, Marketing, Finance, and Operations to align the segment’s efforts with product roadmaps, marketing campaigns, and delivery capabilities. Key skills & experience

The following knowledge, experience, capabilities, qualifications, and attributes are required to be successful in the role. Minimum 10+ years multi‐team regional leadership in carrier / wholesale; Bachelor’s degree preferred; MBA desirable. Value proposition & solution positioning : Proficient Account planning & coverage (white-space, expansion) : Expert Relationship & stakeholder management (C-suite / Gov) : Expert Renewal & commercial governance (contracts, pricing) : Expert Cross-sell / upsell plays & pipeline development : Expert Coaching & performance management (pipeline, hygiene) : Expert Deal strategy support & forecast governance : Expert Coverage planning & team enablement : Expert What We Offer

Working at Vocus will give you rewarding experiences and the opportunity to do extraordinary work. You will enjoy : Diverse and dynamic teams with a supportive and inclusive culture. Supportive career development plans with comprehensive ongoing training, support, and development opportunities. Flexible hours and a hybrid working environment Generous discounts on power, gas, mobile and internet; plus, discounts to over 400 retailers. Competitive leave options, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and 5 extra days of Vocus leave each year, plus more. Study assistance programs to excel your personal growth, learning and development. Health and wellness offerings, including access to our wellbeing initiatives that can help you from a financial, psychological, and physical perspective. Working at Vocus is never just a job – it’s personal. We’re crazy about our customers and believe our people are the difference. Our wonderfully diverse team and a vibrant culture define us. We care about the impact we have on our people, our customers, and our communities and are committed to operating as a responsible, ethical business. We pride ourselves on setting audacious and ambitious goals and believe that we can play our part in changing the Australian telecommunications landscape and make a fundamental difference to people’s lives. With us, you’ll have the opportunity to lead and inspire teams, work on projects that are shaping the future of telecommunications and become part of a culture that thrives on creativity, encourages new ideas, and provides a collaborative and inclusive environment. About Us

As Australia’s specialist fibre and network solutions provider, we own and operate 25,000km of secure, high‑capacity fibre connecting people, businesses, governments, and communities across Australia to the world. Through our well‑known retail brands, we deliver simple and affordable broadband, mobile, voice and energy services with the purpose of Building Critical Connections. Enabling Better Possibilities. Ready to take the next step?

If you like the sound of this role and think you’d do a great job, but are worried you don’t tick every box, we encourage you to back yourself – we know that diverse groups are less‑likely to apply for roles they’re not 100% qualified for, but just as likely to succeed at them! We are a proud equal opportunity employer committed to providing a safe, diverse, and inclusive working environment where all our team members feel like they belong. We know diversity makes us stronger and we encourage applications irrespective of background, age, origin, gender, sexual orientation, identity, or ability. If you feel comfortable, please let us know if you have any accessibility requirements upon application, so we can make any adjustments required to support you throughout our recruitment process.

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