Head of Operational Efficiency

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Head of Operational Efficiency

role at

Centacare Brisbane

4 days ago – Be among the first 25 applicants

Overview A leadership role for those who see systems as levers — and efficiency as an enabler of purpose. Catholic Early EdCare is entering its next phase of organisational maturity. With more than

130 early learning and OSHC services across Queensland , the organisation is investing deliberately in smarter systems, stronger governance, and scalable operational models.

To lead this work, we are seeking a

Head of Operational Efficiency

— a senior leader with the capability to examine how a large, multi‑site organisation truly functions, and the authority and skill to improve it. This role is not about incremental change. It is about

designing and delivering meaningful improvement at scale .

The Organisation Catholic Early EdCare is one of Queensland's most respected early education providers, delivering Long Day Care, Kindergarten, and OSHC services to communities across the state.

At CEEC,

children are at the heart of every decision we make . Our focus is on creating safe, enriching, and high‑quality learning environments that support children, families, and the educators who care for them.

We Operate Where

Purpose and service come before profit

Strong governance and accountability protect what matters most

Sustainable operations enable long‑term quality and stability

High‑quality outcomes for children and families remain the ultimate measure of success

The Mandate The Head of Operational Efficiency is accountable for improving how the organisation operates — end to end.

Working in close partnership with the executive team, this leader will identify inefficiencies, design improvement initiatives, and lead implementation across multiple portfolios simultaneously.

This is a role for someone who is equally comfortable

thinking strategically and executing practically .

Scope of Responsibility Operational Excellence & Business Improvement

Diagnose operational inefficiencies across services, corporate functions, and programmes

Design and deliver organisation‑wide improvement initiatives

Embed scalable, repeatable solutions that support frontline teams

Apply disciplined improvement methodologies and data‑led decision‑making

Commercial & Governance Leadership

Lead contracts and supplier management across the organisation

Strengthen procurement, vendor performance, and commercial governance

Mitigate operational risk while improving efficiency

Business Analytics & Insight

Strengthen the organisation's analytics capability

Support performance tracking, forecasting, and benefits realisation

Vacation Care & Program Operations

Provide operational oversight of Vacation Care programmes

Improve planning, resourcing, scalability, and financial performance

Ensure consistency and efficiency across delivery models

Executive & Stakeholder Partnership

Partner closely with executive leaders, finance, operations, and external partners

Influence change through credibility, collaboration, and clarity

Communicate complex ideas in a practical, actionable way

The Profile This role is intentionally suited to leaders from

large, complex, multi‑site organisations , particularly retail, FMCG, or consumer‑facing environments.

You Will Bring

Senior experience leading business improvement, transformation, or operational excellence

A strong commercial and governance mindset

Proven ability to manage complexity across multiple portfolios

Experience working with contracts, suppliers, and external partners

Confidence using data to drive decisions and outcomes

The ability to translate strategy into operational reality

Experience in early learning is

not required . CEEC is deliberately seeking leaders who can bring

fresh thinking, discipline, and proven efficiency models

from other sectors.

Why This Role

Genuine executive influence

Organisation‑wide scope and impact

A clear mandate to improve how the organisation operates

Competitive executive‑level remuneration

The opportunity to apply commercial excellence in a purpose‑led environment

A role with legacy — not just responsibility

Next Steps If you are motivated by complexity, improvement, and meaningful impact — and want your work to support outcomes far beyond profit — we welcome a confidential conversation.

Our Commitment to Child Safety Catholic Early EdCare is committed to the safety and wellbeing of all children in our care and maintains a zero‑tolerance approach to any form of abuse. The protection of children is our highest priority.

All recruitment processes include referee checks and criminal history screening, and all employees working with children must hold a current Queensland Working with Children Check (Blue Card).

CEEC is an equal opportunity employer and values diversity. We encourage applications from people of all backgrounds.

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