General Manager

For over 50 years, Italia Ceramics has been a respected name in premium wall and floor porcelain tiles, natural stone and associated products across South Australia. As part of the ICSA Group, the business has strong foundations, a loyal customer base and an established market presence. Now, we are ready for the next chapter. We are seeking a commercially driven, performance-orientedGeneral Managerto modernise, strengthen and scale the business - accelerating growth while enhancing operational discipline and customer experience. Reporting to the Managing Director, this role carries full P&L accountability and clear mandate: drive growth, lift performance and build a high-performing leadership team. The Mandate

This is not a caretaking role. This is a leadership opportunity for someone who sees potential, identifies opportunity gaps and executes with discipline. You will: Unlock growth across trade, retail and specification channels Elevate systems, reporting and operational efficiency Build stronger commercial rhythms and performance accountability Align and energise an experienced team around clear targets Position the business for sustained, scalable growth. Working closely with Group Directors across Marketing, Procurement and Administration, you will lead sales, warehousing, logistics, finance and outlet operations with clarity and commercial focus. What Success Looks Like

Within 12-24 months, you will have: Strengthened revenue and margin performance Enhanced CRM and reporting discipline Improved stock, logistics and service efficiency Increased market penetration across key builder and developer accounts Built a leadership culture grounded in accountability and measurable outcomes Key Areas of Impact

Commercial Growth Identify and execute new growth strategies across trade, retail and project channels Drive disciplined pricing, margin protection and working capital performance Operational Transformation Modernise systems, reporting and process flows Improve warehousing, stock control and delivery performance Embed performance KPIs across all departments Leadership & Culture Develop and challenge Department Managers to lift capability Create clear accountability frameworks and performance expectations Lead change confidently within a long-established team environment Strengthen relationships with key builders, developers and specifiers Elevate brand positioning and service consistency Identify new partnership and specification opportunities About You

You are commercially sharp, operationally confident and energised by growth. You bring: Proven General Management or senior leadership experience with P&L responsibility Experience within building products, construction supply, interiors or related sectors (preferred) A track record of improving revenue, margin and operational performance Strong financial literacy and data-driven decision-making capability Confidence leading change within established teams A visible, decisive leadership style that earns respect quickly You balance strategic thinking with hands‑on execution. You are comfortable in the boardroom and on the warehouse floor. Why This Role Stands Out

Genuine authority to shape strategy and drive change Established brand platform with untapped growth opportunity Support of an experienced Group structure Long-term leadership pathway within a respected South Australian business Competitive executive package including vehicle and superannuation Apply

Applications closing 6 March 2026. Apply online with a brief cover letter and resume, or contact: Applications will be reviewed as they are received.

#J-18808-Ljbffr