EOI - Technical Lead

Overview

We’re looking for an experienced Technical Lead – Network Security to join our Managed Security Engineering team. This is a senior, hands-on role suited to someone who enjoys solving complex problems, leading technical outcomes, and acting as a trusted advisor to customers. You’ll be responsible for the design, implementation, and optimisation of enterprise-grade network security solutions, while also mentoring engineers and contributing to continuous improvement across the practice. What you’ll be doing

Provide expert-level (Level 4) support across network security platforms including Fortinet, Palo Alto, and Netskope Lead complex incident resolution, troubleshooting, and root cause analysis Design and implement secure network architectures aligned to industry best practices Deliver advanced configuration, optimisation, and performance tuning Conduct security assessments and provide risk mitigation recommendations Automate and improve operational workflows using DevOps-aligned practices Act as a trusted technical advisor to customers in consulting-style engagements Mentor and coach engineers, lifting capability across the team Ensure adherence to ITIL-aligned incident, change, and problem management processes What we’re looking for

6+ years’ experience in security engineering or operations, ideally within an MSP or complex enterprise environment Proven experience as a Senior Engineer and/or Technical Lead Strong client-facing and consulting experience Deep hands-on experience with: Fortinet (FortiGate, FortiManager, FortiAnalyzer, HA, VPNs, SD-WAN, Threat Protection) Palo Alto Networks (NGFW, Panorama, GlobalProtect, WildFire) Netskope (SWG, CASB, Zero Trust, DLP) Experience integrating security platforms with SIEM solutions Strong troubleshooting, analytical, and problem-solving skills Qualifications (desirable)

Tertiary qualification in IT, Cyber Security, or a related discipline Relevant vendor certifications (e.g. Fortinet NSE, PCNSE, Netskope) ITIL Foundation certification Why this role

Senior, influential technical role with real autonomy Mix of deep technical work and customer-facing consulting Opportunity to lead, mentor, and shape security outcomes

#J-18808-Ljbffr