Support Partner

Support Partner – Empower Older Australians to Live Independently! Location:

South Melbourne |

Work Type:

Full Time |

Hybrid:

3 days in-office (Tues–Thurs)

Are you an experienced

Care Manager

or

Case Manager

who’s passionate about supporting older Australians to live safely and confidently at home? Join my client's friendly and growing

Aged Care

team as a

Support Partner , delivering exceptional

Telehealth care management

and helping customers get the most from their

Home Care Package .

Why You’ll Love Working With Us

Supportive, down-to-earth team who genuinely care about what they do

Day off on your birthday

+ a

YOLO Day

(because life’s for living!)

Hybrid working

– enjoy flexibility with home and office days

Real

career progression

opportunities as we continue to grow

A workplace that values compassion, respect and collaboration

What You’ll Be Doing

Partner with customers and their families to

develop and review personalised Care Plans and budgets

Guide customers to confidently manage their

Home Care Package funds

and make informed choices about their supports

Conduct

Telehealth assessments ,

Care Plan reviews , and

budget reviews

to ensure funds are used effectively

Maintain accurate records and meet

compliance and regulatory standards

Work collaboratively with a supportive

Aged Care

team that values innovation, teamwork and customer empowerment

About You

12+ months of experience as a

Care Manager ,

Case Manager , or

Home Care Coordinator , ideally within a

Self-Managed Home Care

setting

Strong understanding of

Aged Care ,

Home Care Packages , and consumer-directed care principles

Confident using technology and typing during

Telehealth consultations

Excellent communication, problem-solving and documentation skills

Passionate about supporting customers to live independently and achieve their goals

Why This Role Matters You’ll be part of a mission-driven team helping older Australians stay connected, independent and in control of their care.

Your expertise in

Care Management ,

Aged Care , and

Home Care Packages

will make a real difference every day.

Ready to Join Us? If you’re compassionate, customer-focused and ready to join a vibrant, growing team that truly cares —

apply today!

Help more older Australians live safely and happily at home through quality, person-centred care.

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