Care Partner

Overview Are you passionate about making a positive difference in your local community? Join a growing national network where you can practice your values in a positive, friendly and flexible work environment.

We are looking for a permanent Full-time Care Partner or Enrolled Nurse to join our caring and dynamic office team in East Perth Metro. Just Better Care's Care Partners play a key role in helping families receive the care and support services they need.

Responsibilities

Care Partners are responsible for the development, maintenance and review of individualised support plans in consultation with the client, their family or guardians and the key health professionals.

Day to day management of a client case load, conducting assessments, care planning and provision of consumer directed services to complex care clients within budget guidelines.

Ensure appropriate information is provided and explained to the customer at all times regarding the service agreement, including the customer handbook.

Where applicable, develop strategies which will address the identified needs of the customer in consultation with their representative/s where appropriate, in accordance with funding guidelines.

Provide financial and case management services to customers and representatives where required.

Build professional relationships internally and externally and look for creative care solutions to achieve the best outcomes for clients.

Ensure services are delivered in line with the person centred and consumer directed principles and assist customers to access other alternative services where the services are no longer meeting their needs.

Liaise with relevant community based agencies and service providers to ensure an integrated and cohesive approach to service delivery and to ensure standards are met in accordance with program objectives.

Monitor customers’ budgets in accordance with program guidelines.

Act on care need recommendations by health care practitioners.

Ensure compliance with all Just Better Care policies and procedures, statutory and contractual requirements in relation to management of service delivery.

Apply and uphold principles of equity and anti-discrimination in the workplace and adhere to organisational and legislative Health, Safety and Environment requirements.

About you

Demonstrated high level verbal and written communication skills, including familiarity with, and confidence in using, the Microsoft Suite.

Proven relationship management with all internal and external stakeholders, as well as good interpersonal, negotiation and problem solving skills.

Ability to work as part of a team.

Previous customer service coordination experience in the health/aged care, not-for-profit, community services sector is desirable.

What you will need

Criminal Record Check.

Cert III in individualised support or Diploma of Enrolled nursing.

Previous experience in the community care or health/aged care sector.

Current Australian driver's licence and reliable vehicle.

Next steps If you would like to join our growing team and become part of our friendly, professional network please apply today by clicking on “Apply”.

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Questions

Do you have Proof of Current Working Rights in Australia? *

Yes, permanently with no restrictions.

Temporarily with no restrictions.

Temporarily with restrictions.

I require sponsorship.

Do you have a current drivers licence and a reliable, registered and insured vehicle? *

Yes, I have a licence and my own car.

Yes, I have a licence and can regularly access a car.

Yes, I have a licence, but no access to a car.

No, I do not have a licence.

Do you have any formal qualifications related to this role? *

Yes

No

How much experience do you have in community care? *

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