Head of Technology Operations

Add expected salary to your profile for insights Enterprise leadership role overseeing technology operations. National environment supporting infrastructure and two major applications teams. Drive operational performance across a complex enterprise technology landscape. This Head of Technology Operations role sits within a large enterprise organisation operating a complex, business-critical technology environment. Reporting to the senior technology leadership team, you will take accountability for operational performance across infrastructure platforms and two enterprise applications teams. Leading a large national technology operations function, you will drive operational maturity, service reliability and continuous improvement across the environment. The role combines strategic leadership with strong operational oversight in a complex, multi-site enterprise setting. About the Role

Lead the operational delivery of technology services across infrastructure platforms and two enterprise applications teams. Drive reliability, stability and service performance across a large enterprise technology environment. Oversee Level 2 and Level 3 operational support functions across infrastructure and enterprise platforms. Establish strong operational governance, service management frameworks and performance standards. Lead and develop a large national technology operations team of 35+ staff through multiple leadership layers. Manage major vendor relationships and ensure partners deliver against agreed service levels and contractual commitments. Work closely with senior technology and business leaders to align operational capabilities with organisational priorities. Ensure strong operational discipline across monitoring, platform maintenance and service reliability practices. Support the delivery and operationalisation of new platforms and technology services across the organisation. Drive continuous improvement initiatives to strengthen operational maturity and service delivery. About You

Proven senior technology operations leader within a large enterprise environment. Extensive experience managing complex infrastructure and enterprise application operations. Strong track record leading large multi-disciplinary technology teams (35+ staff). Experienced overseeing national technology operations across multi-site environments. Highly capable vendor manager with experience managing major technology service providers. Strong commercial and operational awareness across service performance and delivery. Experienced working with senior executives and influencing organisational outcomes. Structured and disciplined leader who builds predictable, well-governed operational environments. Confident communicator able to engage effectively across executives, vendors and technical teams. Calm and pragmatic leader who performs well in complex, high-pressure environments. Apply Now! Unlock job insights

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