Centre Manager (Retail)

Retail Centre Manager – Melbourne CBD Shaping the future of real estate for a better world. At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are in continual pursuit of brighter ways of working. We bring to life the Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

Overview of the role

Oversee the overall management and day-to-day operations of the centre, ensuring a high level of client satisfaction.

Manage a team of direct reports, providing coaching, performance management, and development planning.

Ensure compliance with all JLL and client standard procedures.

Build and maintain relationships with tenants, providing on-demand services and regular communication.

Prepare and deliver business plans, budgets, and forecasts.

Manage lease administration, ensuring accuracy and attention to detail.

Collect rental payments and manage arrears effectively.

Handle financial and accounting processes, including accounts payable, rent roll, and billings.

Provide timely client reporting and internal reporting.

Monitor legal compliance and liaise with relevant parties.

Support project managers on tenant fit-outs and ensure the highest standards of repair and cleanliness.

Qualifications

Previous experience as a Centre Manager or similar role within the retail property industry.

Victorian Agents Representative Licence or Real Estate Licence is required.

Strong leadership skills, with the ability to motivate and develop a team.

Excellent organisational skills and attention to detail.

Knowledge of retail property principles, with a focus on increasing sales and foot-traffic.

Proactive and self‑motivated, with a commitment to superior client service.

Ability to make tough decisions and problem‑solving recommendations.

Effective communication and relationship‑building abilities.

Benefits & Culture You'll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like‑minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. We don't just accept that we are a place of many different people, we embrace, celebrate, and proactively support the needs that difference brings.

JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and continues to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Interested candidates, please apply following the link below quoting job reference number

AFREQ469127 .

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