Executive Services Officer - Reviews and School Improvement

Executive Services Officer – Reviews and School Improvement Join to apply for the

Executive Services Officer – Reviews and School Improvement

role at the

Queensland Department of Education

Join the Office of the Assistant Director‑General (Office) as an Executive Services Officer and play a vital role in supporting the School Improvement Branch. This temporary, full‑time position offers an exciting opportunity to provide high‑quality administrative and executive support to the Assistant Director‑General.

If you thrive in a collaborative environment, excel in managing competing priorities, and are passionate about education, we encourage you to apply.

About the Office of the Assistant Director‑General The Office is part of the Department of Education’s State Schools Strategy Division and supports the School Improvement Branch, which plays a pivotal role in improving educational outcomes for students across Queensland. The department is committed to fostering an inclusive and diverse workforce that reflects the communities and schools it serves, while promoting respect, dignity, and human rights.

About the Role As the Executive Services Officer, you will provide professional, confidential administrative and executive support to the ADG. Reporting directly to the Principal Advisor, you will collaborate closely with senior executives across various business units, including:

Curriculum, Teaching and Learning

Queensland Representative School Sport

Reviews and School Improvement

Strategic Initiatives and Innovation

You will be the central coordination point for the ADG, managing their calendars, organising meetings and events, preparing high‑quality correspondence, and ensuring information flows seamlessly.

Key Responsibilities

Deliver high‑quality, confidential administrative and executive support, including meeting preparation, coordination and secretariat functions.

Maintain effective time management for the ADG by managing their calendar, prioritising correspondence, and responding to queries promptly.

Coordinate travel arrangements and accurately process travel claims and reconciliations.

Develop, implement and review executive support systems and procedures to ensure alignment with departmental standards.

Liaise with senior management, departmental business units and external agencies to provide seamless administrative support.

Maintain a high level of accuracy in all correspondence and administrative documents, utilising software such as MS Teams, Content Manager and OneNote.

Promote a culture of continuous improvement in administrative systems and processes.

About You

Outstanding communication skills and a strong customer service focus, with the ability to build and maintain professional relationships.

High‑level problem‑solving skills, with the ability to prioritise tasks and manage competing demands effectively.

Exceptional attention to detail and flexibility to adapt to the evolving needs of senior executives and the broader branch.

Proficiency in using software programs such as Outlook, MS Teams, Content Manager, SAP and OneNote.

Experience working collaboratively with a diverse range of internal and external stakeholders.

For further information please refer to the attached role description, or contact Charlie Palupe, Director, Office of the Assistant Director‑General, on 0447 424 703 or via email at charlie.palupe@qed.qld.gov.au.

Instructions for Applicants To be considered for this role, the following information is required for assessment:

A brief resume including contact details for 2 referees (one of whom must be your current supervisor).

A written statement of up to 2 pages addressing the “How you will be assessed” section of the role description.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain open for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

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