Chief Operations Officer (Coo)

About Us Black Swan Health proudly provides high quality, evidence-based, safe health services.

With multiple funding streams, Black Swan Health delivers a range of primary, mental, and disability services.

Black Swan Health is an independent purpose organisation governed by an experienced, skills‑based Board of Directors.

About the Role This position will operate strategically as part of the executive management team and partner with the CEO to support the strategic direction, including diversification and growth opportunities.

As a successful COO, you will also lead our Operations Team (Primary Health Services Management, Disability Programs Management, Clinical Governance, Quality Management).

Responsibilities Must ensure grant‑funded services are delivered on time, to quality, on budget, and meet or slightly exceed contract volume deliverables.

Is responsible for leading a team to meet strategic objectives as well as contractual obligations.

Must ensure the provision of high‑quality, safe services to patients and clients in compliance with the Clinical Governance Framework.

Seeks to improve health outcomes and the patient journey through continuous improvement.

Is responsible for growing Medicare‑based health care services and NDIS individually funded disability services.

This role will be full‑time based in Osborne Park with travel to other sites as required.

About You Experience

Relevant professional / tertiary qualifications

At least 3 years’ experience in a Senior Executive role.

Proven skills and experience in Primary health service management with a record of success in clinical oversight, contract management, and program outcomes.

Service delivery that improves health outcomes and the service delivery experience for patients and clients.

Strong capacity to lead the generation of service growth and/or efficiencies leading to increased community awareness, reach, reduced wait‑times, increased client numbers, and increased consultations.

Demonstrated application of leadership in guiding and facilitating a dedicated, capable middle‑management team.

Skills Extensive healthcare team leadership skills and capability

Extensive clinical governance knowledge and experience

Strong written and verbal communication skills, preparing board reports and financial statements.

Excellent business software skills Collaborative and facilitative – collaborating with people to take advantage of their knowledge and ideas to achieve better outcomes.

Excellent problem‑solving abilities, project management and creative resourcefulness.

Team player with experience working within an Executive team, as well as self‑motivated to work independently.

Shortlisting will commence immediately Applications for this role are being received through SEEK and should include a cover letter addressing the selection criteria, accompanied by your resume.

Contact Initial confidential enquiries may be directed to @blackswanhealth.com.au or phone Aleisha Olden on

EEO Statement Black Swan Health Limited is committed to embracing diversity and eliminating all forms of discrimination in the provision of health services. We welcome all people irrespective of ethnicity, lifestyle choice, faith, sexual orientation and gender identity. We strongly encourage applications from Aboriginal or Torres Strait Islander peoples, people from culturally diverse backgrounds and people with disabilities.

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