General Manager - Workforce & Strategy - MADEC Australia

General Manager – Workforce & Strategy – MADEC Australia MADEC Australia is a successful community‑owned not‑for‑profit and charitable organisation with a proud 50+ year history of providing relief to people experiencing poverty and/or distress. Employing around 180 staff across the country and with a turnover circa $200 million, MADEC delivers employment services, education and training, a Pacific labour mobility scheme and indigenous programs.

Reporting to the Chief Executive Officer, the General Manager – Workforce & Strategy oversees a multi‑site labour hire workforce and provides visionary leadership, strategic direction and operational excellence for the organisation’s workforce division across Australia. Priorities will include driving performance, building scalable operational models and developing recruitment practices to position the business for future expansion in a dynamic and competitive market.

Key Responsibilities

Developing and executing a strategic plan for the division aligned with organisational objectives

Identifying and pursuing new market opportunities including sector diversification and geographic expansion

Driving innovation in recruitment, workforce deployment and technology adoption to enhance efficiency and scalability

Building and maintaining strategic relationships with clients, suppliers and government agencies

Ensuring compliance with industry and regulatory requirements

Monitoring financial performance and delivering budgeted revenue and profitability targets for the division

Negotiating and managing major client contracts to ensure long‑term commercial success

Driving employee engagement, retention and professional development initiatives

Championing a positive, inclusive and high‑performing culture by setting clear standards, driving accountability and fostering engagement across all levels of the workforce

Qualifications and Experience

Commercial acumen and strategic thinking combined with strong leadership, relationship building and negotiation skills

Collaborative mindset, high level communication abilities and an absolute commitment to exemplary customer service

Experience leading multi‑site teams, driving cultural transformation and managing high volume, fast‑paced operations

In‑depth knowledge of employment law, WHS regulations and compliance frameworks

Benefits and Working Conditions

Can be based in Adelaide, Brisbane, Melbourne or Sydney

Further Information / How to Apply Visit

madec.edu.au

for more information about our client. Confidential enquiries are welcome to

Justin Hinora

on (08) 8100 8827. Visit henderconsulting.com.au to submit your application which should include a cover letter and CV uploaded as one PDF document.

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