General Manager

General Manager – Join the Casper’s Team & Be Part of Something Big! Casper's – Where Innovation Meets Tradition in Every Bite!

Casper's is on an exciting growth journey, redefining the savory and sweet pastry game with high-quality, handcrafted products. As we expand rapidly, we’re on the lookout for a passionate and experienced Manager to lead our kitchen operation and help take our business to the next level.

If you're a dynamic food professional with a solid grasp of baked goods and premium sauce production, and you thrive in a fast-paced, high-performance environment, this is your chance to make a real impact!

What You’ll Be Doing As our Production Manager, you’ll take full ownership of Caspers’ kitchen operations, leading the team to consistently produce exceptional products. Your role will be pivotal in driving efficiency, ensuring quality, and fostering a positive team culture.

Your Key Responsibilities

Lead the entire savoury and sweet production process from start to finish, ensuring excellence in every batch.

Work closely with the kitchen team to streamline daily production and maintain top-tier quality control.

Uphold and record all HACCP standards, ensuring a safe and compliant work environment.

Oversee plant and machinery operations, proactively planning maintenance to minimize downtime.

Manage rosters, hiring and team performance, ensuring we have the right people in the right roles.

Motivate and coach the team, holding daily toolbox meetings to keep production on track.

Monitor and optimise labour costs, productivity, and efficiency to meet KPIs.

Implement double-check systems for count accuracy and ensure seamless stock control.

Champion a culture of continuous improvement, identifying new ways to boost performance.

Work closely with the CEO, providing daily updates and insights to drive the business forward.

Who We’re Looking For We need a natural leader with a passion for food production and operational excellence. You’ll be the driving force behind our kitchen, packing and overall team, ensuring they’re motivated, supported and delivering exceptional results every day.

Your Skills & Experience

Cert 4 in Cookery and/or Baking (or equivalent experience).

Advanced knowledge of food production processes, particularly in baking and pastry.

A keen eye for detail and strong problem-solving skills.

The ability to lead, coach, and inspire a team.

HACCP certification and a strong understanding of food safety.

A proactive, can-do attitude—you thrive in a fast-moving, hands-on environment.

Excellent communication skills—fluent in English and able to liaise across departments with ease.

Why Join Casper's?

Be part of a booming business with exciting growth plans and opportunities to advance your career.

Work with a passionate, high-energy team that loves what they do.

Shape the future of an innovative food brand that’s raising the bar in the industry.

Lead with impact—your ideas and leadership will make a real difference.

Ready to Make Your Mark? If you're an experienced Production Manager who’s ready to step up, lead a team, and help us take Caspers to new heights, we want to hear from you!

Apply now and let’s build something incredible—together.

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