Job Description
About InDebted
InDebted provides future-thinking organisations with products and solutions to support overdue consumers through debt. Backed by technology with a human touch, we use machine learning and AI to personalise the collections journey and champion positive customer experiences — all so we can change the world of consumer debt for good.
Founded in Australia, today we're a team of over 300 people living and working around the world. We're rapidly expanding throughout North America, the United Kingdom, Europe, Latin America and the Middle East. We're a $50m revenue (and growing) organisation, having recently completed our Series C funding round, backed by leading investors such as Airtree. Now is an exciting time to join the team as we continue to make the experience of debt resolution smoother, and more human.
Join our team
To build and evolve our event-driven platform using modern cloud-native technologies. You'll work across the full stack— from serverless backend services to Vue3 frontends—solving complex problems in a highly flexible and adaptable architecture. This is an opportunity to work with cutting-edge AWS services, collaborate with skilled engineers, and develop your craft in a remote-first environment.
Our Tech Stack & System Architecture
Backend & Infrastructure
AWS Services : Lambda, ECS, SQS, SNS, S3, AppSync, Step Functions, RDS, Athena, OpenSearch, QuickSight, DynamoDB, Route 53
Primary Language : TypeScript (Node.js)
Architecture
Event-driven, microservices, serverless paradigm
APIs
REST, GraphQL (AppSync)
Frontend Framework
Vue 3 (Composition API) Data Layer
GraphQL with Apollo Client TypeScript
Strongly typed frontend code
Nice to Have
Python experience for data processing and tooling
Role Overview
We are seeking a Senior Software Engineer to join the Automate team. In this role, you will :
Automate internal processes
Design, build, and maintain software solutions and leverage AI tools to automate and streamline the company's internal operations.
Support and triage Collect platform requests
Take ownership of triaging and resolving Collect platform support requests, working towards full automation or self-service for recurring issues.
Stakeholder communication
Own communication with key stakeholders throughout the triage and resolution process, ensuring clarity, transparency, and alignment.
Mentorship
Support and mentor less experienced engineers and data analysts within the team, fostering a culture of learning and growth.
Key Responsibilities
Design and develop end-to-end solutions across backend (serverless, microservices) and frontend (Vue3 / GraphQL), applying software craftsmanship principles including design patterns, testing, and scalability considerations
Solve complex technical problems with clear, maintainable, and well-documented solutions
Build and maintain serverless services, APIs, and modern frontend applications
Collaborate with Product to provide technical feedback on new features and requirements
Report on development progress and communicate technical decisions effectively
Mentor team members and contribute to our culture of continuous learning and improvement
What We're Looking For
4+ years of professional software development experience
Expert-level TypeScript with strong Object-Oriented Programming knowledge
Design Patterns proficiency – you understand and apply common patterns appropriately
Commitment to quality – you believe in testing (unit, integration, e2e) and write maintainable code
Problem-solving ability – you can quickly grasp complex systems and technical details
Communication skills – you can clearly explain technical concepts and collaborate effectively
Growth mindset – you're open to feedback and continuously improving your skills
Expectations & Growth
This role is mapped to the company's expectations for Senior Software Engineer, including :
Engineering Craft
Write clean, maintainable, and testable code; design robust solutions; improve codebases and workflows.
Technical Leadership
Mentor peers, lead technical discussions, and drive team alignment.
Execution Accountability
Deliver reliably, plan effectively, and communicate progress and risks.
Product Impact
Understand user needs, shape solutions, and align engineering work to business outcomes.
Value Alignment
Model ownership, adaptability, and a solution-oriented mindset.
Tooling & Innovation
Drive automation, leverage AI, and improve team effectiveness through tooling.
Why Join Us?
Be part of a team driving real change through automation and AI
Work on impactful problems that touch every part of the business
Collaborate with talented, mission-driven colleagues
Grow your skills in a supportive, learning-focused environment
Help shape the future of collections technology
Our benefits packages vary depending on region and role requirements. Our talent acquisition team will be able to share more during the recruitment process.
For Recruiters
We appreciate the interest of all candidates and recruitment agencies, however for this role we are managing this hiring process internally and will not be accepting applications through recruitment agencies. Thank you!
At InDebted
we respect and celebrate the unique attributes, characteristics, and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to build better products and a better overall company.
InDebted is an Equal Opportunity Employer.
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