Senior Product Manager

Reports to : Tom Goren, Chief Product Officer

Employment Type : Full-time

Location:

Melbourne, Australia - 3 days a week in office

Who we are

Rosterfy is a global leading, end-to-end enterprise volunteer engagement platform powering over 100 million volunteer hours. We exist to connect communities to events and causes they are passionate about.

Used by over 3 million volunteers across 26 different countries, Our SaaS platform powers mass volunteer programs across the globe for Not-for-Profits, local government, sporting federations, and major events. Our all in one solution helps our clients to recruit, retain, reward and train their volunteers, whilst also ensuring compliance.

Headquartered in Melbourne, Australia, with offices in Sydney, London, Dallas, Denver & New York, our vibrant, inclusive and passionate global team is driven to unite the world around volunteering.

Why you want to work with us

Rapid Growth: Rosterfy is a rapidly expanding company, doubling in size every year. Backed by top investors, Rosterfy is on a rocket ship trajectory, set for incredible growth and success.

Global Impact: We are reshaping volunteering globally and have an ambitious goal to redefine what it means to be a volunteer. Work with us, and be certain that you will make an impact.

Well-liked: with 4.5 stars on Capterra, 4.4 stars on G2, and winners of various awards, we are well liked by clients and recognised for our exceptional service and innovative solutions.

Awesome clients: We've been the volunteer management platform for 7 consecutive Super Bowls, Lifeline, & Oxfam amongst many other happy clients across 26 countries.

Competitive salary: We offer a competitive salary commensurate with experience and qualifications, along with comprehensive benefits.

Check out our Employee Value Proposition slide deck here: https://www.rosterfy.com/hubfs/Rosterfy%20EVP%20Deck.pdf

About The Role:

We’re looking for a Senior Product Manager to lead some of our most important cross-platform initiatives. This role will focus on implementing our updated packaging tiers in-platform, creating seamless upgrade pathways for customers, improving feature consistency across the product, and partnering with some of our biggest clients to solve complex problems in scalable ways.

This is an IC role for someone who loves untangling complexity, has excellent product judgment, and can influence across engineering, design, revenue, and customer teams. The role will evolve based on your strengths and the needs of the business.

Key Responsibilities:

Implement our new pricing and packaging tiers across the platform

Create in-product upgrade experiences that help customers discover and adopt functionality

Drive capability and feature consistency across key workflows and modules

Partner with major enterprise clients to understand their needs and translate them into scalable solutions

Lead discovery, experimentation, and evidence-based decision making

Help shape how we work — influencing product craft, processes, and standards across the team

About you:

Senior experience in Product Management (Senior PM, Product Lead, or Principal PM)

Strong background in B2B SaaS, enterprise platforms, or rostering systems

Demonstrated ability to lead cross-platform initiatives

Solid UX/product design instincts and strong commercial thinking

Experience implementing packaging and pricing tiers and in-product upgrade flows

Excellent communication and stakeholder management skills, including with enterprise clients

Ability to work independently, cut through ambiguity, and driving clarity

Comfort balancing speed, risk, and long-term value

You’ll sit at the intersection of customer experience, commercial strategy, and platform-wide consistency. Your work directly shapes how customers understand value, access premium functionality, and scale their use of the product.

This is a role with real ownership, visibility, and long-term growth potential.

Remuneration and Benefits Package (AUS)

Competitive salary offering

Paid time off to participate in volunteering activities

Referral bonuses and recognition programs

EEO Statement:

Rosterfy is an equal opportunity employer committed to building a diverse and inclusive team. We know that underrepresented groups — including women and people from marginalized backgrounds — are less likely to apply unless they meet every requirement. If you’re excited about a role but don’t tick every box, we encourage you to apply anyway. We’re all about potential, growth, and finding the right people to join us on our mission.

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