Job Description
Overview
GPC Asia Pacific is currently seeking a talented customer service expert to join our finance team as a Store Network Credit Officer on a Fixed Term 6 Months basis, to complement our Rowville Support Office.
What You Will Be Doing
Customer Service: Make and receive phone calls from customers and our store network; handle customer complaints and resolve queries; process journals to resolve banking/receipting issues; provide genuine, friendly, prompt service.
Debt collection / credit control: Contact customers/stores to investigate late payments and payment options; negotiate a payment plan; place accounts on stop credit as required; check and investigate disputes or discrepancies with customer accounts.
Account Maintenance: Account maintenance and set up; set credit limits for customers; ensure appropriate security processes; reconciliations and receipting; ensure all Key Accounts are reconciled; reporting as required; administration.
About You
Previous experience in a similar role
Customer service experience
Be available full-time hours, 8am – 4pm
Demonstrated ability to provide exceptional customer service and develop strong professional relationships
Excellent verbal and written communication skills
Intermediate mathematical and literacy skills
Intermediate computer skills, and confidence with Excel
Previous experience working with D365 is advantageous
Benefits / Why We Love Working Here
Part of a global organisation
Successful, stable, growing business
Support iconic and emerging Australian brands: Repco, NAPA, AMX, Sparesbox and more
Attractive product discounts across all GPC AP businesses
Strong rewards & recognition programs
A supportive team environment with talented people
Employee Assistance Program for team members and their families
Career development prospects
Strong values-based foundations
Innovation and forward movement are a reality
About Us
With 100 years operational experience, GPC Asia Pacific is the largest automotive aftermarket parts supplier in Australia and New Zealand. With 6,000 employees, GPC Asia Pacific operates a number of portfolio businesses in the automotive parts market, including Repco, NAPA, AMX and McLeod Accessories.
Equal Opportunity
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC recruits, hires, trains, promotes, assigns, transfers and terminates employees based on ability, achievement, experience and conduct and other legitimate business reasons.
Seniority level
Entry level
Employment type
Full-time
Job function
Finance and Sales
Industries
Motor Vehicle Manufacturing
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Job Details
Posted Date:
December 9, 2025
Job Type:
Arts and Entertainment
Location:
au
Company:
GPC Asia Pacific
Ready to Apply?
Don't miss this opportunity! Apply now and join our team.