Solution Consulting Lead

Overview Location: This role is remote within Australia, with a preference for candidates based in or near Brisbane due to customer proximity and travel.

Travel Percentage: Travel approximately 40% - 50% to customer sites

Employment Type: Full-Time; Salaried Permanent Position

Reports To: Director, Industry 4.0 & Operational Excellence

Compensation: Base Salary, Bonus, Stock Options, Medical Allowance

The Role The Solution Consulting Lead ANZ is a senior role within the Professional Services organization, responsible for leading solution consulting and value realization activities across Australia and New Zealand. This role will focus on driving customer success through strategic solution design, industry-aligned best practices, and measurable business outcomes enabled by Innovapptive’s Connected Worker Platform. The successful candidate will act as a trusted advisor to key customer stakeholders, ensuring the alignment of technology solutions to business value drivers. This position requires a strong blend of industry expertise, technical acumen, and leadership capabilities to guide both customers and internal consulting teams through the full lifecycle of solution delivery and value realization.

How You Will Make an Impact Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

Leadership and Strategy: Provide strategic leadership for the Solution Consulting team, aligning efforts with overall business objectives

Solution Consulting Practice: Develop and execute a comprehensive solution consulting strategy, best practices and playbooks to drive revenue growth and client satisfaction

Team Management: Lead, mentor, and inspire a high-performing team of Solution Consultants

Team Culture: Foster a collaborative and innovative team culture that encourages continuous learning and development

Client Engagement: Work closely with clients to understand their business challenges, goals and help solution consulting team develop As-Is and To-Be Process Flows

Sales Collaboration: Collaborate with the sales team to develop compelling and differentiated solutions that meet client needs and drive the highest value and impact

Industry Expertise: Deep understanding of asset intensive industries such as mining, metals, oil & gas, chemicals and utilities

Domain Expertise: Prior exposure to enterprise asset management, plant operations, and warehouse operations is a huge plus

Integration Expertise: Prior experience working with SAP EAM, IM/WM/EWM, IBM Maximo and APM systems such as AspenTech or GE Meridium. Provide technical expertise and guidance on system integrations

Value/ROI Focused Solution Design Development: Oversee the creation of detailed and impactful solution designs, ensuring alignment with client requirements, industry best practices and maximizing client’s ROI

Solution Architecture: Provide guidance on solution architecture, design, and implementation

Innovapptive's Value-Based Methodology: Rapidly learn Innovapptive’s value based solution design methodology, mentor, train and instill the “Value Based Solution Design” culture among the solution consulting teams

Value/ROI focused Solution Design Audits: Ensure the integration of value-based principles into solution consulting processes, minimizing gaps, and emphasizing the delivery of measurable value to clients

Collaboration with Cross-Functional Teams: Collaborate with other departments, including sales, product development, and product management, to ensure on-time and high-quality solution delivery to the customer

Pre-Sales and Customer Success Collaboration: Act as a liaison between Solution Consulting and Pre-Sales to drive alignment between sales, delivery and customer success

Performance Metrics: Establish and monitor key performance indicators (KPIs) to minimize solution design gaps, defect leakage, QA processes to measure the effectiveness, quality, and success of the Solution Consulting team

Travel and Training: Travel 40% - 50% of the times at the customer sites for conducting design workshops and training

Change Request Management: Oversee and coordinate the review, assessment, and execution of client change requests, ensuring alignment with project goals and budgets while minimizing disruptions

Timeline Management: Develop and maintain detailed deliverables timelines, ensuring deliverables are met on schedule and resources are effectively allocated. Proactively identify and mitigate risks to project milestones

Other duties as assigned

Qualifications

Must be authorized to work in Australia for any employer without sponsorship

Bachelor’s degree in Engineering or Applied Science, or equivalent combination of education and relevant experience in asset-intensive industries is required

5+ years of proven experience in a leadership role within Solution Consulting or a related field is required

5+ years of strong understanding of industry-specific solutions and services. (i.e. O&G, Energy and Utilities, Manufacturing and Mining or similar industries)

5+ years of experience serving as a delivery/workstream lead, coordinating cross-functional contributors and driving outcomes through collaboration and influence

2-3 years of prior experience working with SAP, IBM Maximo and/or APM systems is required

Experience implementing value-based methodologies, particularly Innovapptive's Value-Based Methodology

Strong experience of developing As-Is, To-Be processes and developing team competencies is required

Excellent communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences

Track record of successfully leading teams and driving business growth

Bachelor’s degree in engineering or science; Master's degree preferred

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