Technical Architect - ServiceNow

1 year contract. Day rate $1100- $1300 inclusive Hybrid working in Melbourne or Sydney Experience with APO, CSM, ITSM, and also S2P is beneficial

The Opportunity Are you an experienced

Technical Architect

with strong experience with ServiceNow and a passion for digital transformation?

We are seeking a high-caliber leader to join one of Australia’s most prominent retail and hospitality groups on a

12-month contract , they have offices in Melbourne (Richmond) and Sydney (Barangaroo).

You will play a pivotal role in a transformation program. You will lead the technical vision for the platform, with a specific focus on leveraging

ServiceNow App Engine

to deploy and manage custom, AI-powered business applications and workflows at scale.

The Role

Architectural Leadership:

Own the end-to-end technical architecture for a high-visibility ServiceNow program.

App Engine Innovation:

Lead the design and delivery of custom applications using App Engine, transforming legacy manual processes into modern, low-code/AI-driven workflows.

Technical Governance:

Set the standards for platform integrity, ensuring all solutions follow best practices, are upgrade-ready, and align with enterprise security protocols.

Stakeholder Engagement:

Translate complex technical requirements into actionable roadmaps for senior business leaders and project stakeholders.

About You

Extensive ServiceNow Expertise:

Proven experience as a Technical Architect on large enterprise-grade ServiceNow implementations.

Technical Skills:

Experience with

ServiceNow APO (Accounts Payable Operations), ITSM (IT Service Management)

and

CSM (Customer Service Management)

S2P (Source-to-pay)

would be beneficial.

App Engine Proficiency:

Deep hands-on experience with

ServiceNow App Engine , including Studio, Flow Designer, and building custom LCNC applications.

Large Program Experience:

You thrive in "very large" programs where scalability, integration, and performance are critical.

Strategic Mindset:

Ability to balance immediate project deliverables with long-term platform health and AI-readiness.

Apply Now! Redwolf + Rosch invite and encourage applications from all backgrounds of gender, disability, culture, and race. If you are a person with a disability and require modifications to the recruitment process, please contact the Recruitment Consultant.

Click 'Apply Now' or send your CV to michaelt@redwolfrosch.com.au

#J-18808-Ljbffr