Senior Consultant - SRE,SQL /PLSQL

Job Description

Infosys is a global leader in next‑generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI‑powered core that helps prioritize the execution of change. We also empower the businesses with agile digital at scale to deliver unprecedented levels of performance and customer satisfaction. Our always‑on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Visit www.infosys.com to see how InfoSys (NYSE: INFY) can help your enterprise navigate your next.

Role Description Are you passionate about leading transformative technology strategies? We’re looking for a Site Reliability Engineer to join our team. We’re seeking a seasoned Sitereliability engineer to keep on top of day‑to‑day incident management in the digital domain working back with customer’s business / IT teams and Infosys offshore delivery teams.

Location:

Melbourne

Salary:

AUD 108,751 - 119,893 Annual Gross

Please Note:

The above salary range is only indicative and may be subject to suitable enhancements, based on internal company processes.

Flexible working arrangements (hybrid, reviewed case‑by‑case basis). Feel free to connect with your recruiter to learn more about how this works in practice.

Roles and Responsibilities

Maintain excellent relationship with customer’s business and IT stakeholders

Manage and optimize SQL databases for high availability and scalability.

Keep on top of day-to-day incident management in the digital domain working back with customer’s business / IT teams and Infosys offshore delivery teams

Proactive problem management and reduction of incidents by designing SOP's and improvement initiatives in coordination with the Infosys delivery teams

Lead domain specific improvement discussions with customers IT SPOCs and refine delivery processes in consultation with Infosys leadership to enhance the overall customer experience

Create opportunities for further penetration of Infosys in the digital domain

Lead, guide and mentor the Infosys domain delivery teams to align to customer expectations of satisfactory experience

Manage and optimize SQL databases for high availability and scalability

Perform query tuning, indexing, and schema optimization.

Implement backup, recovery, and disaster recovery strategies

Essential

Bachelor’s or master’s degree in computer science, Information Technology, or a related field

Over 8 years of experience with exposure to digital/ecommerce domain

Strong proficiency in SQL (query optimization, stored procedures, triggers).

Previous end‑customer facing roles preferably in retail or similar B2C industry

Strong communication and stakeholder management skills

Preferred

ANZ customer facing role experience for at least one year

Exceptional analytical and problem‑solving skills, with the ability to think strategically and execute methodically

Additional

Excellent customer‑facing skills

Excellent written and verbal communication skills

Strong attention to detail and outstanding analytical and problem‑solving skills.

Benefits In addition to compensation aligned with your role, you’ll have access to a wide range of benefits that support your health, career growth, and overall well‑being (AU).

Income Protection Insurance

Paid Parental and Volunteer leaves

Employee Assistance Program (EAP)

Flexible working arrangements (hybrid, reviewed case‑by‑case basis)

Health Insurance Discount and Well‑being Program

Access to Fitness and Gym Memberships

Salary packaging and novated leasing

Recruitment and Selection Process Our recruitment and selection process is designed to create the best match for both you and Infosys. Depending on the role, it may include an initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent, respectful, and engaging at every step.

If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team via infoys_ta@infosys.com or call 1‑866‑472‑0935.

Please note that, to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third‑party vendors. In the absence of a signed agreement, any submission will be deemed as non‑binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

Work Location Melbourne, Victoria, Australia

Company Infy Australia (Infosys Limited)

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