Head of Communications - Care Services

Overview

Better and fairer care. Always. For more than 175 years, St Vincent’s Care Services has been a leading Catholic provider of aged care services in Australia. You will be joining St Vincent’s as we launch our exciting new vision Bringing Care Home, which will take the best of St Vincent’s care beyond our hospitals and aged care homes directly into the homes of our communities across the country, making care more personal and accessible. Bringing Care Home is more than a strategy. It’s how we’ll deliver care that is better, fairer, and more connected – for everyone we serve. As the Head of Communications – Care Services, you will report directly to the National Director of Communications and Brand with a dotted line to the CEO of St Vincent’s Care Services, and will be responsible for shaping and executing strategic communications across our aged care division in this national portfolio. In this role, you will be a trusted advisor and key partner to the Care Services Executive Leadership team, providing high-level strategic counsel while working hands-on to drive both internal and external communications. You will be responsible for developing a national communications and engagement strategy that enhances the visibility, reputation, and voice of St Vincent’s in the aged care sector. This is a permanent full-time opportunity based out of our Brisbane Group Office, located in Bowen Hills QLD. There may be a requirement to work outside standard business hours and travel interstate occasionally as part of this role. What’s on your resume is important, but what’s in your heart matters more. Responsibilities

Lead Strategic Communications: Develop and implement an integrated communications strategy for the Aged Care Division, including residential aged care, retirement villages, and home care. Support local storytelling and effective two-way communication between national and local teams. Cultivate a High-Performing Team: Lead, mentor, and empower a small, dynamic team. Set a clear vision, support professional growth, and foster a culture of excellence and collaboration. Drive Collaboration and Alignment: Create a unified voice across the organisation by actively collaborating with colleagues in media, advocacy, digital, and marketing to ensure messaging is consistent, impactful, and aligned with the One St Vincent’s narrative. Influence National Strategy: As a senior leader within the Public Affairs and Communications (PAC) team, contribute to delivering St Vincent’s national strategy; participate in a multi-jurisdictional communications function that advances the mission on a national scale. Navigate Sensitive Issues: Work with the broader team to handle sensitive issues and support executive communications, protecting and enhancing St Vincent’s reputation in a dynamic, high-pressure environment. Shape Our Digital Presence: Oversee and innovate internal and external digital channels, including working with the Social Media Manager to bring our stories to life across intranet, website, executive messaging, and staff forums. What works for us

Demonstrated experience in communications, media, or corporate affairs, with proven success in a senior strategic communications role within a complex, multi-site organisation. Extensive experience advising and partnering with CEOs and senior executive teams on high-level communication strategies. Experience in developing and implementing integrated communications strategies in a dynamic, high-pressure environment. Professional qualifications in a relevant field, such as a bachelor’s degree in communications or media. Strong relationship-building skills with the ability to lead and influence without direct authority. What works for you

Opportunity to work for the nation’s largest Catholic not-for-profit health and aged care provider, with a rapidly growing and progressive vision. Competitive salary packaging options up to $15,990, novated leasing, plus an optional Meals and Entertainment card up to $2,650 per annum. Be part of a supportive senior leadership team where you can grow professionally and make a genuine impact. Join an organisation where staff feedback indicates respect, retention, and confidence in management’s leadership. Employee Assistance Program for staff and their families. Access to the Fitness Passport (FP) and more. Pre-Employment Checks

Your employment is conditional upon the completion of all required pre-employment checks, including Responsible Persons, NDIS Worker Screening and immunisation checks. Equal Opportunity

At St Vincent’s we value inclusivity and diversity and are committed to equal employment opportunity for everyone. We acknowledge the importance of creating a work environment that is welcoming, safe, fair and impartial and invite people from all backgrounds to join us. Reconciliation Action Plan

St Vincent’s Health Australia embraces Aboriginal and Torres Strait Islander people’s unique perspectives, knowledge, and culture. As part of our commitment to Reconciliation and Closing the Gap in employment-related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit the organisation’s materials and apply via the Apply button. Code of Conduct

Founded by the Sisters of Charity more than 180 years ago, St Vincent’s is a clinical, research and education leader delivering private hospital, public hospital and aged care services across NSW, VIC and QLD. Our founder, Mary Aikenhead’s vision, commitment and inspiration lives on in us and the work we do. Saint Vincent’s Health Australia is today the nation’s largest not-for-profit health and aged care provider, offering services in Queensland, New South Wales and Victoria, including public and private hospitals and aged care facilities. The St Vincent’s family comprises 22,000 outstanding nurses, researchers, cooks, doctors, executives, administrators, cleaners, volunteers and more. Closing Date: 12 February 2026 11:59pm

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