Training & Change Lead

A pivotal role, there is clear scope for you to make a real impact with a for-purpose, values-led education organisation undertaking a major systems transformation program.

As the Training & Change Lead, you will design and coordinate training programs, support change readiness, and drive user adoption as new systems, processes and ways of working are introduced across a multi-site school network.

Working across Microsoft Dynamics 365 Business Central, Sentral and associated integrations, you will support staff with structured training, communication and engagement activities, and ongoing capability uplift.

You will partner closely with SMEs, vendor training teams, implementation partners and the broader project team to manage training delivery, monitor readiness, and ensure stakeholders are prepared for each rollout wave.

Change Management & People Readiness

Plan and execute change and readiness activities across a structured rollout

Coordinate school engagement, readiness assessments and feedback

Act as a liaison between the project team, SMEs and school staff on change impacts

Monitor user confidence and adoption, providing insights and recommendations

Training Coordination & Design

Liaise with vendor training teams to manage logistics, schedules and communications

Review and tailor training content to align with organisational processes

Track attendance, participation and feedback to assess readiness

Establish and maintain a central repository for training materials and recordings

Training Delivery & Support

Coordinate Train-the-Trainer activities to build internal training capability

Support and participate in training delivery across multiple rollout waves

Provide catch-up and refresher training for staff who miss scheduled sessions

Support go-live readiness and post-go-live hypercare to ensure users are supported

Reporting, Integration & Handover

Report training progress, risks and readiness metrics to the Project Lead

Contribute to communication and engagement materials to support awareness and adoption

Capture lessons learned and refine training approaches for subsequent waves

Handover training artefacts and ownership to internal teams for ongoing use

About You

Prior experience as a Training Lead or Learning Coordinator in a major ERP or system implementation

Strong coordination, communication and stakeholder management skills

Experience working with vendor or partner training teams

Experience with Microsoft Dynamics 365 Business Central, Sentral or similar systems

Proven ability to align training with business processes and project outcomes

Excellent organisational and documentation skillsAbility to quickly understand business operations and translate them into practical training content

Experience in education, not-for-profit or multi-site environments

Knowledge of change management and user adoption principles

>A salary package of circa $140,000 TRP will be negotiated based on capability and experience. For a confidential discussion please contact Alexander Christian on 08 9220 4625 and hit apply above. You can also reach me at achristian@sfrecruit.com.au.

Perth, WA, Australia

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