AO4 Support Officer - General Manager

AO4 Support Officer – General Manager Location:

Berrinba

Salary:

$60 per hour + super

Hours:

Full-time, 36.25 hours per week

Contract:

ASAP start – 26 February 2026

About the Role We are seeking a highly organised and proactive AO4 Support Officer to provide exceptional executive and administrative support to the General Manager of Operations. This role requires a discreet, detail-focused professional who can manage competing priorities in a fast-paced environment while maintaining the highest standards of confidentiality and service delivery.

Key Responsibilities

Delivering high-level, confidential secretarial and administrative support, including comprehensive diary management and email monitoring for the General Manager of Operations.

Exercising sound judgement to autonomously redirect and respond to matters within defined boundaries, screening calls and preventing unnecessary interruptions.

Liaising with internal and external stakeholders to ensure the General Manager is fully briefed and prepared for meetings, including the coordination of required documentation and attendees.

Applying effective problem-solving skills to resolve issues where procedures may be unclear or not fully defined.

Managing paper and electronic records in accordance with established information management principles, ensuring sensitive information is securely handled and maintained.

Coordinating appointments, meetings, and events, including venue bookings, travel and accommodation arrangements, expense claims, and the distribution of correspondence and communications.

Providing meeting support such as preparing agendas, papers and minutes, prioritising correspondence, and responding to outstanding queries.

Working closely with business units to ensure departmental standards are met for all outgoing correspondence.

Assisting with the management of departmental and ministerial correspondence to ensure all deadlines and reporting obligations are met.

Maintaining a high level of accuracy in all documentation, adhering to style guides, templates, and corporate standards.

Supporting the General Manager with a variety of administrative tasks, including secretarial duties, reception responsibilities, and routine customer enquiries as required.

Contributing to a high-performing team through active participation in quality improvement activities and accuracy checks.

Supporting a positive and collaborative office culture through strong interpersonal communication and a commitment to delivering timely, high-quality administrative services.

Who We’re Looking For

Strong organisational skills and attention to detail.

Excellent written and verbal communication abilities.

High-level discretion and the ability to manage confidential information.

Proven experience supporting senior executives or managing complex administrative functions.

The ability to work autonomously while contributing positively to a team environment.

We are interviewing immediately, so to be considered for this role

APPLY NOW .

At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.

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