Managing Consultant, Advisors & Consulting Services, Strategy & Transformation

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary Managing Consultant, Advisors & Consulting Services, Strategy & Transformation Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.

The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges. They apply a broad set of problem-solving techniques to improve the client’s overall strategy, performance, and operations.

Roles and Responsibilities Client Impact

Lead complex client engagements across a range of industries and problem statements

Direct the development of strategies and programs for regional and global clients by leveraging data and technology solutions to unlock client value

Own senior client relationships from mid-level to C‑suite to drive commercial success

Serve as a trusted client business advisor and generate enthusiasm for the Mastercard team and our recommendations

Team Collaboration & Culture

Guide team through complex problem solving to business-focused solutions and recommendations that drive client value

Motivate the project delivery team to produce superior quality deliverables, and create a collaborative and inclusive environment for all levels

Own relationship with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm’s intellectual capital

Lead on-the-job training, coaching, and mentorship to both direct and outside team members

Qualifications Basic qualifications

Undergraduate degree with work experience in consulting, corporate strategy, business intelligence, business line management, or product management

Experience coaching and leading teams across large, strategic consulting engagements that involve structured problem solving and stakeholder management

Experience leading senior client relationships

Deep knowledge of business KPIs, financials, and organizational leadership

Ability to identify new business development opportunities, and experience leading proposal development and scoping of new opportunities

Experience generating new knowledge or creating innovative solutions for a firm

Logical, structured thinking, and affinity for numerical analysis

Advanced Word, Excel, and PowerPoint skills

Ability to lead multiple projects and clients in a fast-paced, deadline-driven environment

Ability to communicate effectively in English and the local office language (if applicable)

Ability to travel to client sites on a semi-regular basis

Candidates should possess the necessary work rights to legally work in Australia, as well as apply for travel visas as required by travel needs

Preferred qualifications

Relevant industry expertise

MBA or master’s degree with relevant specialization (not required)

Corporate Security Responsibility

Abide by Mastercard’s security policies and practices

Ensure the confidentiality and integrity of the information being accessed

Report any suspected information security violation or breach

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines

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