Head of Supply Chain

Yo-Chi was built on one idea: delicious frozen yoghurt, good energy, and a space where everyone feels welcome. We opened our first venue in Balaclava in September 2012, kick‑starting Melbourne’s self‑serve froyo scene. Proudly family‑owned and Australian, we’re now expanding fast.

What You’ll Be Doing

Lead the end-to-end supply chain across ingredients, packaging, manufacturing, warehousing, and distribution.

Manage and develop an existing team of two, setting clear priorities and building a strong team rhythm.

Strengthen supplier performance across quality, service levels, cost, and risk — and build a scalable supplier base.

Own demand and supply planning to support new venue rollouts and seasonal demand shifts.

Lift forecasting, inventory accuracy, OTIF (on-time/in-full), and reduce waste.

Partner closely with Ops, Finance, and Product to align supply plans to growth, menu changes, and commercial targets.

Oversee logistics and distribution performance so venues stay stocked and service doesn’t miss a beat.

Create market-entry playbooks for launches (demand planning, launch stock, warehousing/distribution options, service KPIs).

Build the supply chain blueprint for new markets (sourcing model, manufacturing options, logistics, lead times, compliance).

Own food safety, quality, compliance, traceability, and supply risk planning.

Manage key cost drivers (COGS, freight, warehousing, MOQs) and deliver to budget.

What you’ll bring

Strong supply chain leadership experience in food/FMCG/QSR

Proven experience creating, reviewing, and negotiating supply agreements/contracts, including commercials, service levels, and risk terms

Experience scaling a multi-site business through rapid growth/rollouts.

Confidence leading a small team - hands‑on when needed, strategic when it counts.

Solid supplier negotiation skills and a practical, commercial mindset.

International supply chain experience (or strong import/export and partner setup exposure).

Calm, organised, proactive, ability to solve problems before they become emergencies.

Why Yo-Chi

Big growth plans and a supply chain role with real ownership.

Great team culture and dynamic

A fast-moving, supportive culture where you can make a real impact.

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