General Manager Operations - Projects (Aged Care) National role

Lead Change. Deliver excellence. Shape the future of Aged Care.

For Purpose Aged Care Australia (FPACA) is a purpose‑led, not‑for‑profit organisation entering a phase of national growth and operational transformation. We’re seeking an experienced senior leader from the aged care sector to lead enterprise‑wide operational improvement projects that strengthen care quality, safety, workforce outcomes, and the financial sustainability of our Homes.

The Role This role is ideally suited to someone with experience in a Regional or multi‑site operational leadership role, who understands the realities of running Homes day to day and has successfully delivered improvement and transformation initiatives across a portfolio. You will bring the ability to translate strategy into practical action, working closely with executive leaders, support office teams, and operational leaders to deliver measurable and sustainable outcomes.

Reporting to the Chief Operating Officer, this senior leadership position leads the design and delivery of operational improvement projects across FPACA’s residential aged care services. You will ensure projects are executed consistently, with strong governance, measurable results, and lasting impact across operations.

This role will be based out of one of our sites within VIC, NSW, QLD or WA.

Key Focus Areas

Lead enterprise‑wide operational improvement projects aligned to strategic priorities

Translate executive strategy into executable work programs and implementation plans

Establish clear project governance, milestones, risks, reporting and success measures

Deliver projects on time, within scope and budget, with measurable outcomes

Lead change management to ensure initiatives are adopted and sustained

Manage impacts across workforce, systems, care delivery and culture

Partner with General Managers and Residential Managers to co-design and embed improvements

Provide concise, high‑quality reporting to executive and board forums

Support regulatory compliance, resident safety and care quality outcomes

About You

Demonstrated leadership experience in aged care or a similarly regulated sector

Strong understanding of aged care legislation, Accreditation Standards and compliance frameworks

Proven experience delivering multi‑site operational improvement or transformation initiatives

Strong financial and budget management capability

Excellent written and verbal communication skills

A collaborative, pragmatic leadership style with the ability to influence at all levels

Qualifications & Requirements

Relevant tertiary qualifications in business, management, health or a related discipline

Current National Police Check

Right to work in Australia

Current driver’s licence and willingness to travel periodically

Benefits & Culture As a purpose‑led, not‑for‑profit organisation, we invest in our people and offer a range of benefits to support both work and life, including:

Benefits

Salary packaging – save up to $15,900 p.a. (Go Salary)

Novated leasing

Super salary sacrifice options

State‑of‑the‑art technology to help you work smarter

Flexible work/life balance

Team lunches & regular team‑building events

Exclusive discounts with JB Hi‑Fi, Endota Spa & more

CommBank workplace banking

HESTA member benefits

Access to EAP counselling (free & confidential)

Ausmed Passport

Why Join Us at For Purpose Aged Care? This is a rare opportunity to make a meaningful impact in a growing, purpose‑driven organisation and help shape how operational excellence is delivered across aged care.

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