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Business Information Security Officer

📍 Sydney, au

Business NSW Department of Customer Service

Job Description

Overview

Business Information Security Officer (BISO) role at NSW Department of Customer Service. Ongoing opportunity based in Sydney CBD with hybrid/flexible working options. Base pay

A$149,739.00/yr - A$173,174.00/yr plus superannuation. Responsibilities

Build strategic stakeholder relationships and act as the single point of contact for cyber security to the business areas. Enable effective and efficient delivery of cyber security services and appropriate management of cyber risks aligned with the Business and Cluster CISO strategies. Provide expert strategic security advice and leadership to agencies as the CISO Delegate, collaborating with divisional digital and business leaders to identify and manage cyber risk. Develop tailored cyber strategies and approaches for lines of business aligned with the DCS cyber strategy. Lead the development of security delivery plans for agencies and clients; oversee the delivery of security services to execute strategy and initiatives. Provide leadership to business functions to ensure security is embedded early in programs, projects, and initiatives. Act as a trusted advisor, working with other CISO functions to engage business stakeholders in cyber security initiatives and enable risk-based decision making. Identify business-specific training needs and facilitate sessions to raise awareness and enhance cyber culture. About you

Experience engaging with technology and business leaders to discuss cyber security in business terms. Ability to develop or contribute to cyber strategies to meet business needs, address threats, and align with existing business strategies. At least 5 years of experience in cyber security risk, governance, architecture, compliance, or related domains. Experience acting as a point of escalation for cyber security incidents is desirable. Excellent engagement and presentation skills. A collaborative team player who can work with technical and non-technical teams to ensure risk, audit, and compliance activities are designed and operated effectively. Experience with cyber security standards and frameworks such as NIST CSF, ISO 27001, ISM, or the NSW CSP is beneficial. Commitment to a growth and learning mindset. What we offer

Flexible working arrangements including hybrid working State-of-the-art offices Wellbeing programs and resources Excellent career development and learning opportunities Discounted gym memberships and Employee Assistance Programs Salary range consistent with role level (Grade 11/12) How to apply

To start your journey towards becoming our BISO, click the link in the job posting and attach your resume (max 5 pages) and cover letter (max 2 pages). A talent pool may be created to fill future ongoing or temporary opportunities. Enquiries: Nicole Turner at nicole.turner@customerservice.nsw.gov.au. Apply through the Capability Application Tool for practice questions and preparation based on the role description. Closing date

Closing Date: 10am Tuesday 23 September. About the Department

The Department of Customer Service (DCS) aims to transform how NSW Government agencies interact with customers, with focus on customer-centric service, digital transformation, and regulatory reform to benefit the people of NSW.

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Job Details

Posted Date: February 26, 2026
Job Type: Business
Location: Sydney, au
Company: NSW Department of Customer Service

Ready to Apply?

Don't miss this opportunity! Apply now and join our team.