CCaaS Solution Architect: Azure & Dynamics 365

A leading communication solutions provider is seeking a CCaaS Solution Architect/Senior Consultant in Melbourne to design and implement end-to-end CCaaS architecture. The role requires strong hands-on experience with Microsoft Dynamics 365 and Azure Communication Services. Key responsibilities include defining telephony capabilities, ensuring solution scalability and compliance, and collaborating with stakeholders. Ideal candidates will have over 5 years of experience in contact center solutions and proficient troubleshooting skills. #J-18808-Ljbffr