Solution Architect (Contract)

At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.

We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.

Job Description We are seeking a Solution Architect with a specialized focus on System Integration within the health sector. The modern health care environment is a fragmented environment; your mission is to unify it. You will lead the delivery of highly integrated ecosystems that ensure data flows securely and instantly across the entire patient journey—from admissions to discharge.

This Solution Architect will be responsible for the end-to-end design and delivery of integration solutions, ensuring interoperability between core clinical systems and the broader suite of corporate devices and digital technologies across WA Health.

Qualifications Relationship Management

Partner with Program Delivery and ICT operational teams on business and information planning to ensure systems-related agency goals are met.

Provide technical input into disaster recovery planning, including the maintenance and testing of systems.

Liaise with external stakeholders on application development and support within a multi-organisational access environment.

Client Development and Management

Act as the key liaison between applications, internal and external clients, and service providers.

Maintain effective client engagement relating to the application environment, contributing to customer‑focused ICT solution strategies.

Liaise with suppliers and relevant stakeholders to support solution outcomes.

Planning, Projects and Policy

Contribute to the development of policies, standards, guidelines, procedures, concepts, artefacts and methodologies for technical application development.

Design, plan and implement information management projects within the Program portfolio.

Value Delivery

Monitor client service levels to ensure high quality outcomes are achieved.

Develop and present appropriate solution options for client consideration.

Key Selection Criteria

Strategic Roadmap Development:

Extensive experience in architecting comprehensive, end-to-end Program Roadmaps that align technical evolution with long‑term organizational strategy.

Proven Delivery at Scale:

A track record of successfully delivering high‑impact engagements of similar scale, technical depth, and organizational complexity.

Clinical Systems Expertise:

Deep operational knowledge of mission‑critical health care systems (e.g., EHR, PAS, LIS), with a strong preference for candidates who understand the nuances of a 24/7 clinical environment.

Stakeholder Influence & Momentum:

Sophisticated relationship management skills, utilizing corporate insight and political acumen to maintain program momentum and secure buy‑in from diverse stakeholder groups.

Advanced Communication & Negotiation:

Exceptional interpersonal, verbal, and written communication skills, with a proven ability to negotiate complex outcomes and influence high‑level decision‑makers.

Dynamic Priority Management:

Elite time‑management capabilities, with the agility to navigate competing, high‑pressure priorities while delivering measurable, high‑quality results.

Cross‑Disciplinary Literacy:

A holistic understanding of adjacent IT domains, including Project Management (Agile/Waterfall), Change Management, and IT Service Management (ITIL).

Architectural Mastery:

Demonstrated subject matter expertise in Solution Architecture, ideally matured within a complex health services or public sector landscape.

Framework Governance:

Highly developed command of Enterprise and Solution Architecture frameworks, including the ability to tailor methodologies and embed risk management into technical designs.

Professional Credentials:

Formal certification in industry‑standard frameworks such as

TOGAF ,

Zachman , or

ArchiMate .

Additional Information Why join us NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well‑being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI‑driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

NCS Australia is an equal‑opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply.

Agencies We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

Work rights and background checks To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks.

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